I always love coming to this particular resort and casino. I am not a gambler so spend very little time in casino but I Love that is is non smoking so I don't have to hold my breath as I walk buy and I can play a little if the mood strikes. The lounge has great drinks and Wendel's is amazing. The amenities that can be book on the reservation are endless and all are well curated and tended to. Try everything you can while your here and enjoy yourself thoroughly.
This was our second stay at the hotel and it seems Covid is still effecting the hotel. We had stayed here about 10 years ago and it was nice and comfortable--and definitely busier. The common areas are very spare, table and chairs but no decorations of any sort. The restaurant was not busy but we were told "happily we are taking walk-ins tonight" We asked to sit by the window and were told the waitstaff needed to be rotated so we had to sit elsewhere. I guess the restaurant is run for the waitstaff not the customer. The food was good but not exceptional for the price. The waitress was very professional, nice and attentive.
Our room was a very large (coincidentally handicapped accessible) suite so two balconies and lots of space. 1 and 1/2 bathrooms, very comfortable clean bed. Bathroom had lots of towels and condiments, Jacuzzi bath tub.
The hotel over all was very quiet and peaceful. There was no noise from the casino. The bar looks permanently closed. There are a couple of casual places to eat. Overall the hotel/casino seemed to have not awoken from the pandemic yet.
If you are used to luxury DO NOT stay here. As other reviewers have said the staff is incredibly rude and not accommodating at all. Clearly management does not care so i’m leaving this review to warn future patrons. The views are beautiful. This hotel has a lot of potential. The rooms look like they have been redone but i was grossed out by the cloth shower curtain. The shower curtain had mold on the edges. I highly doubt it is washed in between stays. I would have over looked this if it wasn’t for the staff. It is literally every single staff member in every single area of the hotel.