The very best!! I love bringing friends and family here when they visit Reno- it truly is a must-see for anyone who loves movies, cats, history, really they have it all! Most recently brought my baby brother here for the holidays and he loved it! They truly care about keeping these cars looking lovely and they have so many fascinating tidbits of history- including cars that have raced out on the salt flats of Utah! Unique, beautiful experience, perfect for adults and kids that are old enough to be respectful and not touch the displays.

This was a wonderful find. Good location on Mill St in downtown Reno. Parking is free on location. $13 fee for seniors. Ooens at 9sm weekdays. Tour is at 1:30pm when docent is available. We were cheerfully greeted at the entrance and given information. Hubby and I love vintage cars. We were over whelmed by the 175 automobiles. Each gallery is excellently displayed by theme and vintage year. We were amazed by the excellent shape of the autos. The Hollywood gallery was fun. We allowed to get inside the Model T auto for personal pictures. They had hats abd boas to wear for the pictures. There is a video room for viewing. There gift shop was fun to check out for souvenirs.

The National Automobile Museum in Reno is an amazing museum to visit if you like cars. There are over a hundred cars in the museum with different galleries that change for the era of cars in each gallery. There are also some historic famous cars that were either celebrity cars, in movies, or just one of a kind cars. They also have different exhibits and change out a few cars about every three months or so. Well worth a visit if in Reno to see some amazing cars throughout history.

Fantastic auto museum! The displays take you through automotive history decades at a time. And they have a large selection of rare and odd cars. They also have some famous cars that have been in movies including the Batmobile. If you’re coming to Reno this is a great way to spend two hours. Any car enthusiast will thoroughly enjoy the museum

Fun museum to visit. The car placards have detailed information about them. The sets that they have created to go along with the cars add an immersive effect. I wish they had some hands-on stuff for children or a vehicle a child could get into. Even an old car horn a child could honk would be nice. My daughter still enjoyed herself but this is definitely more aimed at adults.

We loved everything about this museum. The displays are amazing. The people who work there are friendly. There is even a movie theater inside to learn about automobiles. Love the history lesson of the automobile with all the visual aids ;^)

Highly recommended! If you have an hour or 2 to spare, use it here! It's incredible! So many cars and in different areas from the 1900s to present. Every car has a story so if you want to read all of them, it might take you 3 to 4 hours. Very friendly and helpful staff and clean restrooms. Plenty of parking also.

WOW, hard to describe! If you are in Reno, don't miss this stop, even if you are not a car fan. The incredible job of recreating the storefronts with the cars parked out front is amazing. All indoor walking is easy, and park benches along the way to sit a spell. The staff is amazing; they love their jobs and can't wait to explain all of the details involved. Plenty of selfie stations some with costumes. Really nice exhibit with so much history.

This place is absolutely awesome. 4 huge galleries of every kind of car imaginable. Celeb cars, old cars, race cars, you name it! Great historical explanations too and interactive stuff for kids. They even have a curatorial theme of women in cars. If Reno's tawdry side has you down, come here. Wish all museums were this engaging. A true gem.

Omg... whether ur a car freak or not, great place 2 visit on a hott day or any day 4 that matter. Sum of the finest vehicles n memorabilia y'all could feast ur eyes on. Very impressed n the staff were top notch.

Wow. Very fun place to visit. My favorite cars that I've seen is Toy Story Yo Truck, Tesla, Jurassic Park, Grease, and Back to the Future. So cool. You're in for a treat. Highly recommend this place.

Fantastic museum, with a large variety of cars. Thoroughly recommended. Easy parking and you can come and go all day, so handy if you want to walk into downtown Reno and then come back

This Museum was really Awesome!!! They have so many nice and interesting cars to look at. I think they said about 240 cars. We paid $15 for Adult General Admission. They also offer tours but we unfortunately did not have time. I recommend visiting this museum if you have never been. 10/10 would visit again.

Fantastic, surprisingly amazing place to spend a few hours. If you have a chance to take a tour with the docent - you'll find this even more interesting. Incredible collection of trigger point and history making automobiles gives you a feel for the evolution of the entire automotive industry. So many interesting exhibits, informative signage for each, and really nice displays - like gas stations, streets scenes, and other great setting to complement the autos. The story of how this exhibit came to be is almost as interesting as the autos themselves. I learned so much from the docent, and I thought I was already kind of a car guy. I'll be back again, it was that good! Highly recommended, even if you're not a car guy - you'll learn why cars today work the way they do, and reasons why. Thanks for making this such a great museum!

Great experience! Kids are free, 15 general, 13 seniors. Pretty awesome collection! Even some Hollywood cars and cycles. Spend about 90 minutes. Well worth it!

Gear head delight! Walking through the historical innovations of what made our modern motors today was a treat, and very informative and friendly staff. I must visit if you love cars/history!

Really cool museum if you want to learn more about cars and the history behind them! I believe they have 200+ mainly cars pre 1940s but they also have some fun cars that were in movies. The volunteers are super nice and great if you have questions!

Always enjoy visiting the collection and seeing what new exhibits are present. Currently, as of April 2024, You can see the Adam Carolla collection of Paul Newman race cars and memorabilia. I wished they weren't so packed in close together, but very cool anyway.

Wanted to do something fun for my husband, that did not involve gambling. They had so many amazing cars. A great way to spend a couple of hours in Reno.

It is a wonderful place to see a lot of vintage cars and movie cars, especially the real F1 cars of former F1 champions Raikkonen and Hamilton! Staff are warm, friendly and well worth watching!

We stayed for 6 nights in the Sliver Legacy. We were originally quoted a much lower price than we got, they did not honor the booking discount we were given. We got into town with 2 kids in the car, and requested an early check in for the first day. It wasn't until we checked out that we realized that they had charged us that early check in fee for EVERY day we were there, when it was clearly stated it was for only one day. My wife checked out and didn't catch the mistake. I've since called, and was redirected to the billing department. Conveniently for them, they did not answer during business hours. They have yet return my voice message. During our stay, we kept the DO NOT DISTURB sign on the door every day and did the cleaning ourselves, as we were not in the room midday. On one of the days the housekeeping had come in despite the sign on the door, and the sign itself was just laying on the floor of our room. If they had come in to clean why didn't they pick that up? I wont be staying here again.

We are really enjoying our stay here (it's our 2nd full day out of 3.5). The staff has been very friendly. The room is clean and spacious. Christine at the front desk was awesome and helped us get checked in a day early, and got us a beautiful room with an amazing view, per my husband's picky requests. She was very accommodating. There are many places to choose from to eat, and it is conveniently located on The Row close to the bowling center (the reason we are here) and other casinos. There are also family friendly activities offered inside the hotel.

Honestly it's the only place I think I'll stay at when I visit Reno. I love the non-smoking rooms, the lobby doesn't smell like smoke, the environment from elevators and halls is a warm feeling. It's a pretty clean hotel as far as my visit went. I think the only thing I would say kind of sucked was a deposit being held close to another week after check out but again that may vary with your bank. Other than that I know what to expect and I will return. Thank you Silver Legacy.

Came here for a business conference at the Casino. The room was nice, but finding an opened condom wrapper in one of the dresser drawers in the room was an immediate turn off. Place is run down a bit, especially the parking garage vestibules to the elevators. Staff was very friendly when there was any type of interaction. A Kid working at the front desk was too busy on his phone for 5-10 minutes to notice me when I was looking for recommendations for a place to eat in the early hours of the morning before the conference started due to my schedule being off from dealing with a 3 hour time zone change. They could probably use a bell at the desk. Several restaurants had posted hours of operations, but hostesses said seating was shutting down an hour before official closing. Dinner at Roxy’s one night took forever, and they ran out of the cuts of beef that our party ordered and then brought different dishes as substitutions without even asking what they’d like. Food court tables and chairs were dirty from previous guests. Millie’s had excellent portions, good food, and the staff was friendly and helpful. Got a massage and both the spa staff and masseuse were great. Wish they could do better getting the cigarette smoke from the casino out of the hotel areas. I’m sure that’s a tough task. Self serve kiosks were nice for checking in and out. Overall I’d give it a 3 out of 5.

Overall, everything was satisfactory during my stay. Although the facilities were relatively old, it is understandable considering that many years the casino has been operating. However, the location was convenient with free parking and nearby amenities. The staff were friendly, helpful, and enthusiastic, which was greatly appreciated. This reflects the excellent training that management has worked hard on it. The only issue I encountered was with the small safe-box in my room, which was locked by a previous guest and could not be unlocked, even after reporting it to the front desk and requesting maintenance to fix it. Unfortunately, this issue was not resolved during my stay, and I had to carry my lap-top and document in and out of the hotel. I hope this was an isolated case and not a reflection of the entire maintenance department's performance.

We had the pleasure of staying at a most accommodating motel. They saw that my spouse was handicapped. They allowed us to use the valet parking. Rented us a scooter and just went out of their way to assist us. Everyone was so kind. My spouse and I loved the casino. This trip we drove through and could only stay one night. But next time we will fly in and would love to stay longer at the Silver Legacy. Thank all of you very kind staff for me!

The staff are all super nice. I love the convenience of being able to travel between the hotels all without having to go outside (perfect for when it’s too cold outside) the rooms were comfortable and big. They have a free shuttle to and from the airport which is so nice and convenient. The slot games are of good variety too and I love that they have a frozen slushy alcohol bar. It was Halloween time and there were a ton of decor throughout too which was nice!

We love the Silver Legacy. Always super clean, quiet, such a walkable hotel within the Row. Check in is always smooth and the workers are always friendly. Coffee in your room and a shop just past the lobby many good food options walkable within the row. This is a favorite place to stay knowing we will always have a clean room and quiet stay. Elevators work only with a key card so completely safe feeling. We plan to check out their pool next time. We feel its budget friendly while keeping a classy clean updated feel. Nothing negative to say, we love it as a fast getaway.

The rooms were very dirty. My family had to change our room twice. And it took 1 hour to change it. The first room had cookie crumbs everywhere. I think they hadn't cleaned the room. Our second room was even more dirty! In the bathroom, there was hairball and some weird crumbs. Since we had to change our rooms twice, we were all exhausted and couldn't rest properly after our long trip. I highly do not recommend you to stay here.

Stayed 2 nights at the Silver Legacy and we had a good time. The hotel staff was great and there are plenty of places to eat within the casino. The rooms had plenty of space and had a coffee maker and mini fridge. The casino isn't too big so it is easy to navigate. The cocktail waitresses didn't come around as often as I would like. You can access the other 2 properties without going outside which was convenient. There are a few restaurants and liquor stores outside the casinos that are walking distance.

We got great non smoking rooms on a non smoking floor. Super clean and updated. Room and floor did not smell of smoke until you got to the elevators. Of the three casinos, this one smelled of smoke the least. Helpful staff, they gave out free champagne when they thought the check in line was too long. Decent dining options.

My recent stay at the Silver Legacy was a pleasant surprise. Having experienced dated rooms on a previous visit, I was delighted to find that everything had been freshly renovated this time around. The room was not only clean but also remarkably comfortable, exceeding my expectations. The view from the property was lovely, adding to the overall experience. The check-in process using the kiosk was incredibly easy and convenient, making it a hassle-free start to my stay. I would definitely recommend the Silver Legacy to anyone staying in the area. It's clear that they've made significant improvements, making it a great choice for a comfortable and enjoyable stay.

We booked our room for 2 nights. We had comps be they there were 2 different codes. This was confusing for the person booking the reservation and when we checked in. We finally got settled in and everything was good. Until 8 am the next morning. We were laying in bed just waking up. The lady from housekeeping knocked once and came on in. We had the do not disturb sign on the door. We told her we did not want services. She looked around the room and then left. What happens the next morning at 8am. The same lady knocked once and opened the door. I was walking towards the door and did not even have enough time to stop her. My husband had just gotten out of the shower and had to jump behind the door. I told her we have not checked out and my husband was naked. When I pointed out the the do not disturb was on the door she just said oh. Be sure to lock the dead bolt on the inside of the door. Not much privacy in the morning.

Huge lines just to get up to our room and back down. Only one elevator for certain floors.. it was crazy. But loved the atmosphere and the rooms were beautiful. Bring your own pillow though unless you want a stiff kneck

It was late and I was put off by the resort fee. I grumbled about it to the check-in associate, Christine. She was so sweet and caring that I almost forgot about my disdain for resort fees. Then, much to my surprise, the room was fantastic! Very modern, clean, and comfortable. And a great view of snow covered mountains. Slept like a baby. I typically prefer to check out in person at the desk. Much to my delight, Christine was there. Her lovely smile (hidden behind the covid face covering) was the perfect way to end a delightful stay at Silver Legacy. A final shot at the resort fee: Note to management Lose the resort fee, please! The stay was worth every dollar - including the dreaded fee. Just be honest, roll the fee into the basic room rate. You've got a great place, don't tarnish it with a mandatory fee that no one likes.

Nice room. Very clean and comfortable. The casino can use a overhaul though. Not as many games as you'd expect and mostly old out dated ones. The location used to be the spot to be at, unfortunately and no fault of the silver legacy, that part of Reno seems to be dying out. All the cool spots are closed or going out of business. I do recommend going here with your kids because it's connected with circus circus and your kids will have the time of their lives. As long as you don't go outside and stay warm in the three connected casinos that make up "The Row", it's worth at least checking out

I would have given it 4 stars for the cleanliness and most of the staff, but due to the front desk not being honest and the hotel playing music at all hours outside our room, I couldn't. I gave one star because the room was clean. And one star because the cleaning staff and casino staff were good. The issue I had with Silver Legacy was that I barely got any sleep due to speakers from their pool playing music 24hrs a day even though the pool is closed from 8 pm to 8 am every night. If you're staying on the 5th floor and are anywhere near the pool, you will have the music going. The front desk will tell you they will look into it or it's a party, but they will not actually do anything about it. We called and went down in person twice and even spoke to a supervisor. Luckily, we were only there for 2 nights. In the pics are the speakers I am talking about. Now, if the pool was open 24 hours, I would have understood why they needed music at 3,4,5 am. But since the pool is closed and you can't use it. Why play music at all hours? I am a light sleeper, and we slept in the bed furthest from the windows, and it still kept waking me up. Otherwise, our view was nice, and it's within walking distance of the Nevada Art museum and good restaurants. Brew Brothers has good beer.

Always a fun time here. The people in all aspects of the hotel are very nice, courteous and attentive. The place is always super clean. I recommend the rum jungle for some good laughs. Ruth Chris is always a must and brews brothers I'd always on point as well. They also have one of the best sports books around.

I did a wonderful spa treatment (coffee scrub&massage). I think it was around $200 after taxes and 20 percent gratuity. Also, you can just use the spa services for $60 a day. They have a wonderful. Outdoor spa and patio with a water wall. Spa was hot, but I definitely took advantage of the cold weather wall.😄 They also ,behind that wall. Have the roof top pool ,which is down from the entrance of the spa to enter there, and they have towels for you and many different kinds of lounge chairs . It is much smaller than it looks like in the pictures online, but they do serve alcohol.😜4th floor. And you can use these things even if you are staying at circus circus or.?

I’ve never left a negative review before but this was so deserving. The customer service at this hotel is horrific. The concierge lady NADINE was absolutely so rude. When we approached her desk without looking up she told us to “wait” and we did which is no problem. But then after a long time she says “last name” without looking up and then repeats “I’m going to need a last name”. Rudely and flatly. The rest of the interaction was just as dreadful and it felt as if we were bothering her by checking in, and it was 9:15pm. I’m so unclear what we did to provoke this response but it made me feel unsafe and want to leave immediately. On the contrary, we went to dinner and god sent BRIDGET from Colorado. She saved the evening with her lovely personality. She was a kindred spirit, was super helpful, and jovial. She really turned the entire trip around.

The best thing about the hotel was location and free parking. Room is your standard casino hotel room. No microwave so can’t warm up leftovers. Service was all so impersonal, even the front desk. But I gave 4 stars for service because the business center people were very helpful when I needed to print a page.

Very nice hotel! Super clean and friendly staff. The view from our room was absolutely stunning!!! Slots and tables available at the casino, along with many other things! Tons of food options as well!

Room was nice, clean, great view of the mountains. lobby was large, gaudy, and stunk of cheap perfume and cigarettes but it’s a casino so what else would you expect. Service behind the counter was sluggish. took a long time to get our room keys. Microwave as mandated in our hotel contract was in a completely different building, way too much of a hassle to get to. Long walk from the front door too. Disappointed that I may have to return at some point.

Pretty dated hotel, but the remote check-in and check-out was very convenient. The room was clean, spacious and quite up to date. Also loads of outlets and USB ports for all your charging needs. Decent bathroom with nice shampoos, soaps and lotions. The location is very central, and the few highlights Reno (city) has to offer are all easily reached on foot. Free parking is available.

We had an event here and the casino is beautiful, though I dislike that Nevada still allows smoking inside at casinos. (Or the smoke has so permeated everything that it will never get out.) The staff was helpful and efficient at getting our event going and were great hosts .

The rooms are surprisingly nice. Mattresses are memory foam, pillows are not too stiff, all glass-fronted shower. Casino slot machines seemed overly tight. Table games where a lot of fun. Friendly staff. Breezeways connect the el dorado casino and circus circus. Lots of fun. All day and night parking. The $56/night rooms are a real deal!! You walk out feeling like a winner no matter what happens

Very disappointing we asked for a non-smoking room, and our room smells like someone is smoking 20 cigarettes! My 11 yr old even had a nosebleed. Our noses hurt from the cigarette smell and dry noses. We will not stay at this hotel anymore, we came here 2 yrs ago and rooms were nicer and we could breath. Horrible! Our clothes stinks like cigarettes too! We can't wait to leave this hotel tomorrow ASAP to get some fresh air. Slot machines are very expensive, I finally found one if my favorite texas tea slot machine played $100 and no one never came around to offer a drink, we looked around and couldn't find a waitress. It was a group of 19 family members that came and left $$$. I don't recommend this hotel or casino. Rooms are not the cleanest and my pillow case had a hole too. Box of tissue was pretty much empty too.

Silver Star Legacy Casino offers a decent gaming experience with a variety of options for entertainment. The atmosphere is lively, and the staff is generally friendly. However, the dining choices could be improved, and the overall cleanliness of the facility needs more attention. While it's worth a visit, there's room for enhancement to truly shine among its competitors

The Peppermill, Where to start. Positives: Plenty of things to do, Casino variety, excellent parking and access. Lots of shops and activities. It looks really nice and fancy but looks can be deceiving. Negative: This is mostly tailored to my experience. My girlfriend got us a couples suite. I believe it was the wedding suite(Not married just staying as a couple). When we got here it was around 1pm and check-in isn't until 3pm. We asked for early check-in and they told us no problem it will be just a bit. So we decided to go explore. 3pm rolls around and they told us they needed to go check if it was ready. It was not and they needed to clean it. 5pm rolls around...nothing, 6pm rolls around... still waiting. 8pm I went up and another service agent was at the table and they told us the room wasn't ready. Explained how long we have waited and they managed to get us a room. it was the room we were hoping for but my oh my was it horrible. the room had moths in it. The crows where cawing all freaking night long. They obviously put us in whatever couples room they had open cause the view out the window was just a wall. it was quite upsetting and it ruined our little couples trip. The resort overall is really expensive and to be honest not that impressive compared to other places you can stay at in town. When I made my complaint the next day they did drop the service fee and we decided to leave a day early and stay somewhere else.

The Peppermill is one of the top tier casinos and hotels in Reno. Their rooms are top-notch, especially the themed rooms. Their casino is expansive and very accommodating to various players. Whether you like table games or slots, they have you covered. Jackpots hit here at a good rate. Their slot tournaments are very rewarding. Do yourself a favor and visit this amazing resort. Oh, and the food options are amazing as well. The location is so-so as it is surrounded by low income housing, allowing for a lot of vagrants and beggers.

I got a suite there for 40 bucks because I had enough points from a casino game I play on my phone. I redeemed my points and only had to pay a resort fee. The suite was huge with a jet bathtub, fit two people easy. The shower had two heads, king size bed, and a bunch of coupons they gave me for other stuff. It's a beautiful casino, very clean, worker's are all polite. Check in and out was easy. Two thumbs up!

Love this place. Some of the best restaurants in Reno, and definitely one of the most lavish settings I’ve encountered. I don’t gamble, but I’ve met up with friends quite a few times and even gone solo a couple times for the hotel, food, and/or live music, and occasionally hit the shops while I’m there. I’ve heard from reliable sources that this is the nicest spa in Reno, and I can’t wait to check it out.

One of my most favorite hotels in Reno… well, just in general. I love the Tuscany side. You have to book a room on the Tuscany side as they have so much more to offer. I travel with my family a lot so having 2 King beds in a room is ideal. Other hotels offer two queens or full beds which can be entirely too small for two people. The room offers a sitting area, closet, a massive bathroom with double sinks, a separate toilet, double head shower and a large jacuzzi tub. They have smoking and nonsmoking floors and if you don’t smoke- don’t get stuck on a smoking floor. It stinks. However, they do have air purifiers in the smoking rooms which helps out a lot. Bimini is located in the hotel and is a must visit restaurant. Always love my experience and food there. It’s a very lovely hotel and we are always lucky to find close parking. I love that there’s an arcade there for the kiddos to stay entertained, and not to forget the pools which are just lovely (and so beautiful to look at). Highly recommend!

Central Casino close to airport and Riverwalk by car. Clean rooms and casino. Great poker room! Lots of great restaurants. Tuscany Tower is more luxurious side to stay. The Spa is absolutely amazing with 3 private floors. Hot tub, steam room, sauna, cold plunge pool. Top floor has a pool with 2 small hot tubs, a veranda over looking the main pool. Massages are on the second floor and my 50 minute Swedish massage by Ginger was excellent.

The peppermill casino is wonderful..they have slot machines and poker tables but they have much more...they have a game arcade with retro games ..I do not gamble so that was really important to me....they have swim pools. A really big one a hot tub and a special pool with a kind of waterfall...they have a state of the art fitness center...I really enjoyed the fitness center with a sauna and treadmill, and very special machines and free weights. The service was phenomenal and I want to express how well they take care of you. Very good!!!! They have a variety of restaurants all good prices, and delicious.....visit this casino you won't be sorry.

The views are nice from our room. Nice pool and multiple gyms, restaurants and lounges. Comfy beds and pillows. We didn’t know at first but you can request a microwave, so we did. It was there within 10 minutes…anytime we requested anything it was always brought to us right away. Excellent customer service. The only downside was the temperature in the rooms. When we arrived it was 72 degrees in the room. It was dry and hot in our room while it was chilly and snow on the hills outside. We turned the fan on high and the temperature down. We could hardly feel any circulation. It took at least 10 hours for the temperature to decrease to 67. When we turned the fan off the temperature rapidly increased to 73. We kept the fan on the lowest temperature possible for the next 4 days, 24/7. No fresh air gives me anxiety. Other than that everything was excellent and I would recommend this place to anyone, especially the rooms with a balcony that are visible in the picture above.

The food is excellent. The staff, all of them, are awesome. The casino is very well laid out and is always clean. The comps are good, I have never paid for a room. I live in Reno but always take advantage of the coupon saying I have earned two free nights!

My husband and I just stayed here last week and we come here every year now for our anniversary because we love this hotel and it’s casino but this last trip we noticed their resort fees went all the way up to $45.20 a night which is fine except our bathroom looked like it hadn’t been cleaned in a long time and all the glass cups were disgustingly dirty so we couldn’t use them at all. Our vent system had mold coming out from the ceiling and this was the first time I had a room with these issues. Our door looked like it had been kicked in and glued back together and the mini fridge did not work. The room was not great but we will still be back. Just really disappointed in the condition of the room.

I absolutely love staying here! The Tuscany tower rooms are so great for large family’s who are on vacation. You can get rooms next to each other that also have a door to shut to both of the rooms. The beds are so comfortable. The room is clean and has such awesome art. Huge bathrooms with a huge jacuzzi tub. They each have their own balcony over looking the pools.

This was my first time signing up for Peppermill rewards. They made it easy. They verified my login information for the program and told me what to expect. So much more thorough than the "other" big casino program! Lastly, I love the high ceiling area. There is much less smoke smell... great job Peppermill 👏🏼

I booked a classic room and am looking forward to my next trip for a modern room just for trying. The staff checking me in was super nice, I love the room that I booked and it was a great experience. So far it was the best experience I had so far kicking Aria, Vegas from my top to second.

We ate at chi restaurant for my birthday. The food was great and so was our waitress. I even got a huge piece of coconut cake with a candle on it. Also, I'm allergic to garlic and black pepper, and my daughter has to be gluten-free. They made all the dishes free of the allergens. They also have gluten-free appetizers.

We can't say enough good things about the Peppermill staff ❤️ they go above and beyond and are so detail oriented. Truly blown away. One of the best customer experiences I've had post covid. Can't wait to come back!! The amenities are gorgeous and the mountain view from our room was stunning!

Was only there for a board meeting I don't Gamble. Casino was quite large. Food was good. We had a small meeting room and there's a $30 up charge for the HDMI cable to drive the big screen in the meeting room. We used small meeting room just off one of the restaurants.

This is my favorite casino in Reno and Northern California. The drink service is A LOT faster than any other casino I’ve been to in Reno. Tip good and you will be taken care of. Love the huge selection of machines. They have old school double top dollar which is always fun to play. Great place to have fun

Excellent resort. The SPA was better than every other resort spa I've experienced. Food was very good at CHI, and Cafe Milan. Solid table game action every time I was on the floor. Sports book was well appointed. Best whiskey bar by far...see allocated menu (2/22)

They have excellent restaurants! The eggs were cooked to perfection. I find that hard to come by. The staff in the casino were very supportive and friendly. I found them to be very charming and interesting. I would like to come again in the summer and possibly stay for the weekend to test out their hotel. Overall I think if you know how to have a fun time at the casino. This casino will be a blast.

Stayed in the Tuscan tower. The room was way beyond expectations. The room was immaculately clean and exquisitely furnished. The bathroom looked more like a studio apartment with the exception of the marble covering the bathroom, with walk in shower with 2 heads, his and her sinks with marble countertops and a vanity that spanned from wall to wall, jacuzzi bathtub that easily fit 2 adults and 2 small dogs. They even had room to fit a toilet in a small side room off of the main bathroom. The view overlooked the pool and spa area. Everything was very nicely done. Guest services are super friendly. My girlfriend had a job interview at 3 and they gave us a late checkout at 1 pm without hesitation. Was a very comfortable stay, the kind that you wish you didn't have to leave. I encourage others to find out firsthand. You won't be disappointed.

Had a great experience, the room was very clean and felt extremely comfortable. Lots of things to do, shopping, swimming, slots or even video games, they have a small cafe inside as well as restaurants to eat. 10/10. Will be coming back to see what else the resort has to offer

This casino/hotel has been around for years and looks very well maintained. What I found different in this beautiful casino is that there is a presence of helpful employees circulating in the gaming area. Have to also mention the CHAIRS, so comfortable & different from other casinos (ha, makes you want to stay & play). Also have mobility carts available for hotel guests and a parking garage. Hope to stay here next visit.

Beautiful property, elegant rooms. Food is very good but expensive, although it seems in.line with other nearby places. Great conference facility. Only downside-it took me 35 minutes to check in at 1 am, only one person at the desk until I was next. Then that person was having issues checking me in.

Excellent casino (except for the high amount of cigarette smoke, irritated my eyes and throat). Beautiful decor, excellent food, good casino drink service, good gaming options. The room was exquisite 👌! Huge, awesome shower, comfortable bed, didn't smell like smoke at all!

Great place in Reno to have a getaway. Sports book is great and bars are all over so something new to try every night! The spa was amazing! Plenty of Coed spots to hangout with your significant other or the men’s only has great spots to sit in the jacuzzi and watch a ball game, sorry ladies.

Pros: A fantastic place to host a conference, eat a wide selection of amazing food, get a lovely selection of spa treatments, and gamble (if that's your thing). Cons: It's a massive maze of a place, almost no outside green space, and it smells like cigarettes 😝 in many main areas. Note: I'm not a gambling person, so the whole casino vibe is as alien to me as another (tobacco infused and flashy) planet. I will say that the resort does a great job of air filtration because the cigarette smoke is not a serious issue. My king room was well appointed and luxurious. The lights are BRIGHT on the side of the building so bring an eye mask if you're sensitive to light at night. If you're an outdoors fan like me, there's plenty to see and do a short drive away. Lake Tahoe is ~ 30 minutes. Overall impression: opulent and extravagant... it's a casino after all. Service is top notch and the staff go out of their way to make you happy.

(It's hard to judge a hotel because it really depends on what type of hotels you are comparing it with. In this case I am comparing the Peppermill Casino to other casinos in the area). With that in mind, I would say that the Peppermill resort spa Casino is one of the best hotels in Reno, NV. They really put work and attention into training their employees to make the guests feel welcome. The spa is very good: it is distributed in 3 levels: one has a pool with a few hot tubs and the salon spaces, another level is what the treatment (massage, facials, etc) rooms are and another level with the fitting rooms, sauna, down room, hot tub, etc.

First time in RENO in decades. Centrally located. Gambling was downstairs. Pool was refreshing. Didn't get to the fitness center, next time. Live band was good. Overall, would stay here again.

Five stars, five stars, five stars. I've stayed here four times, and it's just a fun hotel. It checks all the boxes for all different kinds of trips. Even after 4 trips I'm still exploring the hotel. It's has a lot to offer. The food, the customer service, the rooms, the gym, they're all awesome.

Not a bad stay, my room was actually quite nice, see the attached photos. This place is truly massive over 1600 rooms, my primary complaint is that we still allow smoking indoors. How is this still a thing. It pained me to wander through the casino. I did have a go in the High Roller room, not all that impressive.

Meh - the room was pretty standard. Nothing great, nothing terrible. Room service was prompt and decent. Check-in took a little bit - the kiosks weren't working. I opted to use the in-room checkout but didn't get the folio/invoice. I called less than two weeks later waited on hold for 15 minutes to be told that since it had been 'SO LONG' since my stay, I had to call back when their accounting department is available. I won't be recommending this for any of my colleagues traveling to our Reno location.

We stopped by to check out the casino and hotel overall and had lunch at the deli in the casino. Good food and fast service. The hotel is VERY nice, much better than the Silver Legacy. The casino area is massive and clean, has plenty of staff, feels safe, and has tons of light and massive screens with the most amazing landscapes circulating. Large pool area. This hotel feels like a Vegas hotel, not a throwback Reno hotel. The casino did get smoky as the day went along. Many restaurants and shopping within the casino. If we visit Reno again, we will definitely stay here vs The Row.

Always a great place to stay. I’d say the best casino hotel in Reno. Beautiful rooms. The wife gambles, I don’t. But I enjoy the beautiful casino screens with beautiful videos from all over the world. Cafe is great but when are you bringing the buffet back?

My family and I stay here often. The variety of casino restaurants is great. The pool and arcade are our favorites for family fun. The spa also provides several services and is a must do.

Good environment and good energy if you want a crowd that believes they're going to win. Hit a jackpot first thirty minutes of arriving so really didn't get to explore the whole place but overall it was the best casino so far I've been to in Reno. Not just because of the win but it was cleaner and had a more of a winner's vibe than the rest.

I'm a little biased here. This is my goto casino resort. Great dealers, restaurants. Try the back bar for snacks and drinks the main bartender is awesome. Beautiful property. Great spa - get a treatment and you get an all day pass to the spa. Indoor pool and food service. Great way to relax. I stand by the 5 stars, however since covid the valet parking, the night club and the buffet have been closed. I would like to see those come back.

Ived stayed here a few times for work trips and always have a wonderful experience. The service here is top notch! We ended up having a delayed flight and didn't arrive to the airport until around 3AM. We were having trouble getting a cab to pick us up but the hotel happened to send the shuttle to get us (which was well past it's operating hours). Greatly appreciated the staff member who was able to assist us! Always my #1 choice of where to stay for business!

Wow!!! This hotel really is sweeter than the Gelato it serves. I loved the different boutiques. The service was 5 stars as everyone was nice, conversed with our group, and made sure everything was perfect. The hotel was clean and had amazing air purification systems because it wasn't too smokey. The games were good and the waitresses were amazing. Next time, we are booking here

Nothing outstanding in either the plus or minus column. Check-in was fast. Pool was cold but refreshing, bar service there was middle-of-the-road. Meeting rooms were decent, food for the event ranged around the middle but the fresh vegetables were of an excellent variety and steamed correctly which is unusual for a buffet. All the dishes were ok- nothing unpalatable but not hot enough to be still warm while seated and eating. Desserts looked great but I did not try them. Event service was friendly and surprisingly attentive.

One of my favorite places to come in Reno! Never stayed here so I can't rate the rooms but the games are hit or miss on your winnings, but the buffet is the main reason I come! The atmosphere is wonderful and the Waterfall they have is great for photos. The fire show outside when they have it is really cool to just sit and watch

Had an absolutely amazing time! So much fun I forgot to take more pictures! The rooms were very spacious and clean. They appear to be recently remodeled. The casino has made a lot of renovations in recent years. The marble at the bar is absolutely beautiful I’ve never seen anything like it. The gambling was great my wife and my friend took him some money! The best part is the casino did not smell like cigarettes! I will definitely go again and I highly suggest you visit as well!

I recently had the pleasure of staying at the Atlantis Casino Resort Spa in Reno, NV, and I am delighted to share my wonderful experience. From the moment I arrived, I was impressed by the exceptional level of comfort and the outstanding service provided. The rooms at the Atlantis Casino Resort Spa were incredibly comfortable. The attention to detail in the design and furnishings created a cozy and inviting atmosphere. Every aspect of the room, from the plush bedding to the amenities provided, was carefully chosen to ensure a relaxing and enjoyable stay. It truly felt like a home away from home. Speaking of service, the staff at the Atlantis Casino Resort Spa went above and beyond to make my stay memorable. Their warm and attentive approach made me feel welcome and well taken care of throughout my visit. Whether it was the front desk, housekeeping, or the restaurant staff, everyone displayed a high level of professionalism and genuine hospitality. The casino at the Atlantis Casino Resort Spa was a true highlight. The vibrant atmosphere and exciting array of games provided endless entertainment. Whether you're a seasoned player or a novice, there was something for everyone. The staff in the casino were knowledgeable and friendly, creating a positive and enjoyable gaming experience. One of the standout experiences was the buffet at the Atlantis Casino Resort Spa. The variety and quality of the food were exceptional. From fresh seafood to delectable desserts, the buffet offered a culinary adventure that catered to all tastes. Each dish was expertly prepared, and the flavors were delightful. It was a true feast for the senses. I absolutely love this place and cannot wait to return soon. The Atlantis Casino Resort Spa offers a complete package of comfort, entertainment, and exceptional service. Whether you're looking for a relaxing getaway or an exciting gaming experience, this resort has it all. I highly recommend the Atlantis Casino Resort Spa to anyone visiting Reno, NV. The combination of comfortable rooms, outstanding service, and an excellent casino and dining options make it a standout destination. Plan your stay and prepare to be impressed by the incredible experience that awaits you at the Atlantis Casino Resort Spa.

I always enjoy Atlantis. It’s a bit grungy but in all the best ways. The casino is fun, not too big, but plenty of room. The restaurants are outstanding. I love Bistro Napa for a nice dinner, and can’t get enough of the deli for a sandwich and salad. Bar tenders are nice too. I haven’t stayed at a room here in awhile, my last experience wasn’t the best. But it’s a great spot for a casino, lunch, dinner or events space.

This place has ROACHES. This place is a absolute joke late night. Not only do all their customers look half dead at the same slot machine for hours. Their entire staff looks dead. Spent 3-4 hours in the casino and was only able to scrounge up 3 drinks. After going to bed late and waking up to take a shower I was greeted with a family of ROACHES under the sink. I immediately went to the front desk where they said they basically didn't believe me. I caught a roach in a cup and walked it right to the "Manager" Sandra and she literally told me they have roaches sometimes and when I told her that was unacceptable she just stared at me and said there wasn't anything she could do but help on the "Resort" fee. I just laughed and checked out. Reno has cool casinos. This is not one of them.

Close to the highways which made it easy to get to, and there was plenty of parking. The rooms was comfortable and the view of the mountains was an added bonus. I am especially thankful to the staff. Everyone was friendly and patient with our questions. Really glad I stayed here!

This stay was pleasant. The buffet was delicious with many choices to choose from. The Purple Parrot was good food and good service, as was the Oyster Bar. The rooms were clean and spacious. Room service was fast and served us with a smile. There are two pools, one inside and one outside with both of them clean and enjoyable. There is also a beauty spa, which I regretfully did not get to experience so I cannot comment on that, but based on the rest of the stay I can only imagine it was nice too. The casino was enjoyable too. I did not feel like I was throwing money away as the machines were generous with pay outs. This was my first trip to Reno and I will surely say that when I go back this is a hotel casino that I will visit again. My only complaint would be that the soda machines did not have water in them and I had to travel to another floor to get water. Thank you for a non greedy, and pleasant experience

I stayed there and the hot water did not work in my room. They also said I could not get a new room with running hot water until the next afternoon. They were very rude and they made it seem like it was an inconvenience to them for having to deal with something like that. Also in the restaurant while dining out I was eating a salad and found a fly in it and brought it to the server attention for them to go get a manager she came up acted all snobby and gave the option of removing the plate from the table. I should of not even paid for the dine out experience. But I paid total cost and left a tip to the server

Resort is good for all the amenities they have. It’s huge but location is a bit away from downtown or midtown. Indoor Pool is good but outdoor jacuzzi pool isn’t relaxing as it’s small and kids are allowed so truly not relaxing. Decent gym. Good options for food at any time of the day. Couple of coffee places. Our room had some issue with water heater so they gave us a different room.

I was really impressed with the Atlantis casino. My wife and I had stayed at the Atlantis a few years ago when they started their renovation. The newly renovated rooms were clean and new. Hadn't been back for almost 3 years. Walking into the casino this past weekend I didn't recognize the place. All the updates and upgrades they have done make a huge difference. The casino used to be very old and dark, now it's new, clean, and bright. I will make sure to visit the casino when staying in Reno!!

Perfect location if you're trying to get to the convention center. The rooms are clean and functional - everything works the way it's supposed to. There's an abundance of dining options or you could just order from their extensive room service menu. Can't go wrong with this place

Toucan Charlie's Buffet on a Saturday is pretty good. Dinner opens at 4:30. Expect an hour's wait in line. The tables in the booths don't move. So if you're large, you may want a table instead of a booth. The decor of the restaurant is nice. Saturday dinner is steak and seafood night, with some good Mexican-style dishes prepared also. The food was good for the most part. My piece of brisket was dry. The waiter was attentive to our table and kept the drinks full.

A nice clean hotel & casino, a variety of restaurants including a 24 hour cafe, 24 hour keno, decent rules on Blackjack, generous comps for players and most of all, THEY KEPT THEIR BUFFET!!! And I must say that the food at this buffet is not only at a good price, BUT, it's ALSO good quality food! This is why my I bring all my guests, friends and family to this hotel & casino to stay, play and eat. And I recommend that tourists and locals alike continue their support. One suggestion I'd like to offer. Maybe consider bringing in the 'Triple Fortune Dragon Unleashed' slot machine. This slot is extremely popular at casinos in Washington State. I don't believe any casino in Nevada has this slot, but I must tell you that if you were to bring it in, you would immediately witness a cult following of players for this brand of slot. Just a suggestion

I frequently go to Reno. Stayed here twice at the Atlantis and liked the hotel from my previous experiences and was great so I booked another week this year. I asked for handicap accessible and they gave me a room 6th floor last room on that wing. I have disabled family members and they at least switched us rooms to accommodate. However next morning our van needed a jump and I asked security and called hotel staff and they were rude and not empathetic at all towards my father in law to help at all. Needless to say this will be the last time I stay here.

My husband surprised me with a spa day for my birthday and as excited as we were, the experience unfortunately left us feeling unseen and devalued entirely. They lost our spa reservation three times even after we had an email confirmation with all the correct services, dates and time. The first was when the called my husband to confirm the day before and they only had him down for his services. The second when we showed up for the pedicure portion and the third when they lost my message appointment. After that, the salon applied a nail polish that takes 1.5 hours to dry, which they didn’t inform me of until after they applied it, at which point I had to choose between wasting our money for the spa day or the nail service. I found it insane to think that a high end salon didn’t have gel for pedicures or a nail polish that wouldn’t be cured/dry by the time the service was complete. As for the message, my husband booked two deep tissue messages. When the lady rebooked my lost reservation, she carelessly booked my appointment incorrectly with a Swedish message which is what they ended up giving me. It wasn’t until I reconnected with my husband after his message that he informed me that he had booked us deep tissue and that they provided me with the incorrect treatment. He stated that he knows how much back pain I’m always in and that was the whole point of today…was to get me some physical relief with the deep tissue and that he would have never spent over $600 to get me a service that wasn’t going to actually make me feel better. When he complained about our experience the manager found it sufficient to only adjust the charge for two Swedish messages instead of deep tissue (a $40 savings 🙄) and to apply the locals discount which we are already entitled to since we live in Reno. We found it a slap in the face to adjust our total by $40 on an experience that cost us $600. After today we definitely won’t be recommending the spa experience to anyone nor spending our hard earned money at a location that could care less.

This is very nice casino resort. The rooms are clean and spacious with a great view of the mountains. The atrium with the swimming pool is gorgeous. The workout room has a wide variety of machine. There are many options for dining and I was very impressed with the kids gameroom. I also loved the connecting walkway to the convention center. My only complaint is that I wish the Fitness Center was open 24 hours. Everything else was great. The staff was very friendly and helpful.

Luckily we did our research and chose to stay at Atlantis. The rooms were great, casino was fun. Service was great from servers who delivered complimentary drinks while we played. They also have seven bars where you can sit and play. Bartenders were super friendly and are well versed in a variety of cocktails. We were there Friday thru Monday and had a great time. We did venture down to Circus Circus and boy were we happy we didn’t stay there.

Absolutely love this place can never get a table but I love the fact that the dealers keep their own tips. I think it's the last casino that does that. I did not get a table because it was packed on a Saturday planned to come back and say hello another trip. Definitely clean adjacent to the silver legacy. Don't miss Roxy's restaurant inside lovely fountain area too.

Very clean, beautiful inside, pet friendly. Must I add there's a starbucks on the casino floor. All the staff was super friendly and didn't have a problem answering my questions in depth. A lot of restaurants and bars to go to inside connected with Circus Circus so you can let your teens go to arcade area. The rooms were quiet as well I never heard my neighbor and we had connecting doors. I highly recommend, and will be going back.

My mother and I came here to have dinner. This is the first time we used the El Dorado garage but thought it might be closer to the restaurant since my mother is now using a wheelchair. We could not find the existence of handicap parking but we found it was pretty easy anyway. Once we took the ramp from the parking lot to level 3, everything was there. Very easy and it made for a great night.

This is being sold as a 4 star hotel. But it is Not. Its a very nice 3 star with lots of good food/ restaurants. Great cafe also. But the pool is tiny and offers limited shade protection. There are cigarette butts and cans all around the property. There are no smoke free areas. Fixtures and furniture are from the 1970s. Its quite charming and in a great area.

Worse experience ever! Very rude front desk employees. The place is run down. In desperate need of touch up paint everywhere. Why are there no wash cloths? The website states designer toiletries. LOL... 3 tiny bottles of no name shampoo conditioner and lotion. There was a burn hole in the comforter. I know I booked a smoking room but, hey can't you use some deodorizers! Some carpet fresh. It smelled so nasty. I couldn't even crack open the window. Oh, and my window looked directly into the pool area. If you like the smell of fried fish then you will love the smell of the elevator. And to top off this horrible stay the charge $45 amenities fee a night and $10 valet parking (even for hotel guests). WOW...

Room was a bit dated. Bed was bouncy. Great view on the 20th floor. Jacuzzi tub jets weren't working great. TV was small to see from the bed. But it was clean and quiet.

First time visiting due to staying in Los Angeles and too far to travel when Vegas is half the distance. Yet somehow I managed to arrive at 2:25 am on a red eye and a smidge of sleep. Needed a room for emergency sleep so got a room didn't care about price, nice enough to give us late check out and can't complain about the needed upgrades even though it gots that old stale we're gonna drain every penny you got vibe. I enjoyed the room and food. Didn't gamble there because you knew you were not gonna walk away a winner by the look of hopelessness and despair that the people showed on their faces every time they fumbled through their pockets acting like they could of sworn they had money in them earlier. But not a bad place to do anything else except gamble.

I had to change my 5 star to 4 stars as a result of them removing their two best pastries from their case and only sell them on special occasions. Their suicide by chocolate pie and coconut cake melted in your mouth! I live downtown and frequented them often until covid hit. I had the occasion to get out and make a run with a friend of mine to introduce them to their amazing desserts, only to find out they have been discontinued. Yes, those two desserts are that good that I had to change their rating.

I LOVE THE ROW!! Each hotel has their own eccentric qualities that make them unique. There really is something for everyone here from the arcade, to table games and Top Golf!! I love the entire staff here because I have a small service animal and they have never given me a hassle about her, from my room to having her with me when Im gambling. Everyone loves her! They always make me feel welcomed!!

We got a mini suit with a king sized bed with a large jetted spa tub in the room so we could watch TV and soak. The bed was aged and saggy, understandable since the casinos lost 2 years of normal revenue due to the stupid covid mandates. Overall our room was clean and comfy with plenty of privacy and amenities. I would stay here again.

Worst experience ever! Do not stay here. Rooms are all dated, very dirty, not worth time or money. Don’t advertise nice looking rooms when that isn’t what we are even going to be able to sleep in. The first room they put us in, the air conditioner wasn’t working. Suffered all night. They finally moved us the next day. Wasn’t any better. Room was dirty and you can smell smoke coming through the vents. Finally cut our vacation short and checked out a day early. When we tried to complain they weren’t very helpful.

Stayed the weekend for our anniversary, booked a suite on the 4th floor. Room wasn't too bad but the air conditioning wasn't great and our bathroom was dirty when we checked into our room . Called front desk who transferred me to housekeeping. The house keeper who came up was rude and not happy about cleaning the bathroom 😒 we spent a lot of money for the room and food while there and was expecting better service. The elevators to the parking garage wasn't working and we had to walk twice during our stay to our car and back. I definitely will look into a different hotel next year . Not worth my money or time .

We enjoyed our stay at the El Dorado. Our spa suite was clean and as expected. The only issue we had was no hot water on our last night. Who wants a cold hot tub? Engineering was no help. Warning to those going mid-week, dining shuts down early. The shutdown the lines around 8:30 pm. This is nice for those that are seated because they aren't rushed out but hard on those hungry.

Part of “The Row”, all the entertainment, food and gaming available in three casinos all Hooked together via the second level so you don’t have to venture outside. Not enough affordable food options, the only quick and affordable food is at the Circus Circus food court with 4 restaurants available, but good luck on days and hours open, not all open all week. The room was good, the room safe was not bolted to the shelf so could be stolen. The TV should let you be able to hook up your streaming product which did not (Atlantis does have that option).

I absolutely loved the fountains upstairs - they were the highlight of my visit to this casino. And let me tell you, the restaurants here are top-notch. While it might not immediately catch your eye, I highly recommend checking it out. Trust me, you won't be disappointed.

We stayed here Jan 19th to the 21st the 1st night we had to get a new room because the air didn't work but the lady at the desk was really nice about it. The 2nd room the air worked a little. When you walked into the room it smelled like pot. When we got home all our clothes smelled like pot. And the service at the Cafe was awful 😖

Upon arrival in checking into the room the jacuzzi tub did not work the track lighting did not work the light in the shower did not work. I was charged amenity fees when there is no pool, no jacuzzi, at the property I was offered another property I could walk to with my disabled wife I would have to push in a wheelchair about 2 to 300 yards no thank you. The towel rack in the bathroom fell on my foot when I was trying to take the towel off. I was offered $100 credit for my inconvenience and have been waiting to hear from the manager who has not yet decided to call me back. I will not slander anyone personally however there is a manager there that took the opportunity to raise her voice and scold and yell at me in front of other employees as well as customers. I highly recommend not going to the El Dorado as the service at the front desk is horrible and be careful when you check out they will charge you for things you didn't even use

I'll start with the good. The staff are nice and helpful. The turtle (chocolate covered caramel pecan clusters) from the coffee shop on the mezzanine level is one of the best things I've eaten in my life and it was $2! Five stars! I should have bought 100 turtles instead of gambling two hours at Eldorado and the attached Silver Legacy casino. I'd be fatter, but much happier. Three stars for that. Now onto the reason for two stars. My mom and I got rooms on opposite sides of the hall. I didn't know there would be such a difference in the room views. The room I stayed in had reddish brown crusty splatters on the bathroom walls that were slightly disgusting in that I couldn't tell if they were dead bugs or blood splatter or flossing remnants. There was a yellow streak on one of the clean hand towels that looked like dried lotion, but the hotel lotions and soaps are white. If my mom would have stayed in my room, she would have complained. But by the time I noticed all these things I was getting ready for bed and the rooms were complimentary.

Was here for the cheap rooms on business not for the Casino. But walking in was looking for Frank, Dino and Sammy...it had that old Fremont st vibe...or maybe just old vibe. Room was comfortable and updated a bit. Still my grandparents furniture. It was nice being connected to the other casinos to share food choices since so many had limited hours or days open. Learned pretty quick that the cheap room was more than made up in the overpriced food choices. Definitely scouted out places outside the complex. Service was limited to single desk person who was friendly and helpful but it was slow since only one. Restaurant was about the same. Overall no complaints but not overly impressed either.

Stopped here on a road trip to stretch our legs and lose some money. There are a lot of floors and areas with slot machines. I can’t imagine navigating this place after a drink or two 😵‍💫 There’s a parking garage but it was still difficult finding a spot on a Wednesday afternoon. That said, lots of things to do, I’d consider stopping by again

The rooms were nice. The air conditioning didn't work well and the toilet didn't flush but it was clean and I slept well. We used the conference room which was very reasonable and very nice. The view was also great.

I love my stay there. Went to visit family and got a room. Room was clean but not as big as I would have liked. Video poker machines were hot for me. The VIP Gold room had awesome drinks too. Friendly staff.

Overall, I don't have major complaints about the rooms themselves here. A little dated in some aspects, but the stay was fine, if a bit spartan for the price per night we paid. However, it was things like the pool closing at 7:00 pm, the constant second hand smoke (at least not in the room) and the typical "gotta walk through the casino" feel for it all. Definitely trying to be a little Vegas experience, but maybe just go to Vegas. Cost seems pretty close, but at least the pool stays open after dark?

I will say didnt like the $300 addition to our package deal!!. for stuff we never used!! Gym, pool, and for water, coffee in the room.. An employee told me this.. The room itself was great!! However, the bathroom.. toilet/shower area.. the door was an issue for us. A very skinny 12 year old would have an issue getting around that door to pee..and shower.. Parking.. well its across the street.. the last two days we were there the elevators were not functioning correctly.. I'm disabled.. climbing stairs in either direction is excruciating.. Saturday we came back early.. my husband had to drop me off and walk 6 blocks back to the hotel! No parking was available! Incase you forgot that 300 charge, that didn't include parking.. As for maid service.. we asked for none while we were there..

We had friends in town for the weekend, they complained about the check in process, their rooms we're all paid for in advance, except the resort fee, which they were instructed to pay at check in. The problem was the front desk clerk kept insisting they hadn't paid for their rooms. My friends had to get a Manger to straighten it out. My friends did tell me their rooms were nice and clean. Other than the check in confusion they had a pleasant stay.

I’ve stayed with this resort for over 10 years with no issues. I’ve always been met with the finest hospitality and great times until now. I came in late Saturday night to check and requested a king room. Went to check in and they put me in a double queen room and charged me for it. Went back to the front desk and asked for a supervisor to correct the error to be put in a king size room. The original reservation was for a non smoking room. The supervisor put us in a smoking king bedroom… the place staunched so badly of cigarettes that my luggage smelled like putrid smoke all the way home with all my clothes and work clothes. I was still charged with a double queen rate… I today called the front desk several times just to try to remedy the issue and every time the call was transferred to the front desk manager, it would automatically hang up. This makes me sad to post this review because of all the good times I’ve had here but the take over of Cesar’s entertainment has failed this place it seems. You don’t get the direct hospitality as you use to. It’s killed the small town Reno vibe. If you’re looking for a place to stay in Reno the Peppermill and Renaissance Hotel downtown are the places I’d recommend instead. I for one will not be returning.

I'll never give any Caesar's property any of my money ever again. The room smells like mold in my car got broken into and they did nothing. They wouldn't even comp me a room for the night while I get it fixed. Or even at least refund my resort fee. All seasons properties are garbage to me now. And I've been staying at them for the last couple weeks. They'll never get a dime from me or anybody I know. I'm posting this on all my social media.

Kinda old but okay slots. Little sports area. They also have a movie theater. Located by Starbucks. Doesn't seem to always be running movies. Food smells good yet haven't dine there. They are connected to silver legacy and circus circus. Rooms are okay, suites are nice. They have a pool and a small gym. Plus a very small jewelery store.

My husband got stuck in parking elevator for an hour. The fire department had to get him out. The office too incident report and was supposed to contact him. We have never heard from them. Not even a meal comp. I will not be staying there again. Also the Italian restaurant was over priced and food was terrible. Pasta wasn't even done.

I traveled from Sacramento California to spend my birthday I this beautiful resort. upon arriving I was informed that my booking I did for my third-party was not booked for the suite that I wanted. I talk to the manager Christina and she looked at my information and helped me right away. She got me the room that I booked. I was so pleased with her service and how humble and caring she was for my special day. As I walked in my suite, I nearly cried and was in love with it room. It was immaculate, clean, and the view was breathtaking. Thank you so much for making my birthday special day . ❤️

The deluxe room was free, I would have been mad if I had to pay! Requested blankets to cover the dirty chair and small sofa. Walking into the room, was like walking into the 70's. The parking lot elevators are disgusting! Come on El Dorado you can do better! I have to admit some of the rooms are nice, but not the one I was in!

I'd have to say that this casino gets better and better each time I visit there is always some new tricks up their sleeves to make the community feel comfortable and peaceful and enjoy their time. I always love the vibe I get and the smile it puts on my face. I'd definitely live here if I was aloud to.

If you like old smelly rooms with broken fixtures then this is your hotel. If a lack of customer service is what you are seeking then the ladies at the front desk got you covered. With so many other choices in Reno I don't know what the heck we're doing here. We are never coming back again.