There’s a parking lot nearby that you can pay for the day, or if you drive closer to the entrance you pay per hour. (I would recommend the lot that is for the day) A beautiful beach with a restaurant nearby and you can rent chairs if you’d like. Cost 120 pesos per person for the entry fee. Beware that every person will try to sell you on the snorkelling gear and tours to see the turtles, but you can bring your own stuff and swim along the borders in the water (they have areas marked off where you have to pay to swim) We didn’t see any turtles when we went but we saw some cool fish. They have nice bathrooms there.

It is not a public beach but a national park so the entrance fee is 120 peso per person. Plus you need to pay for parking 50 pesos all day or 20 peso per hour. If you enter through the restaurant Lol Ha, the entrance is free, but you need to consume there. The facilities are great, toilet, lockers and shower. You can buy snorkeling with turtles for extra fee, there are a lot of people offering this service. We didn't like it because they emphasize the importance of conserving nature and the turtles, still if you pay, they will take groups of dozens of people to see them. Now the beach is moderately full with sargasso. If you walk 100 meters towards the hotel, you can put your towel on the sand, it is much cleaner.

Good spot for snorkeling but not via the paid tour. If you join one of the paid ones, you'll be crammed with a lot of folks in a small area which ruins the whole experience. My recommendation - bring your own mask and swim to the buoys. Then keep swimming south along the rope. You have good chance to see rays, tortoises and schools of fish. The area in front of the resorts south from the beach has coral reefs close to the shore with lots of fish next to them. The paid snorkeling tours in my mind ruin the whole experience.

Drive all the way inside, park on the Happy Turtle parking, it's also $100 pesos, just like the ones on the entrance. But here the walk is minimal. Bring your own picnic, beach towels, just no glass containers. Restaurant with touristy prices is available. Don't hire the guides on the entrance. Big companies. Pay your entrance on the ticket office to this National Park. Once inside enjoy the clean dressing rooms, bathrooms and showers. Hire the local independent guides to swim with the turtles. $600 pesos. Please only apply SPF until after you finish your tour. Help protect the turtles. Pro tip from my guide. Get there at 4pm. Take the tour. At that time most of the crowds are gone, and many more turtles come back to hang out.

120 pesos per person for entry . If you want to see turtles ok then go to Akumal . If you want a quiet beach avoid this one . We literally had people one foot away on left and two feet away on right and about 1000 people on the beach . Yes you do see some fish off the shore as you get in but there are many more beautiful beaches than this one . If you go bring water shoes as dead hard coral if about 5 feet from shoreline ouch . March. 4, 2022

Very beautiful beach! I liked how they try to preserve the nature and still let you snorkel around. We got to see a few turtles very closely and it was amazing! Don't buy tickets of the guys standind on the road, they will get you the same service you can get by yourself for more money.

Public beach with a few restaurants and shops. Quaint area with small shops, restaurants and dive shops. Unfortunately everything is overpriced. We wanted to have a drink at the beach bar/restaurant but they were charging $8CAD a beer. Food was overpriced too. Checked out the souvenirs shops and a small wall 3D picture box was $50CAD. It’s too bad they are gouging the tourists - that’s why the restaurants are empty.

Amazing snorkeling experience. You need to go on a tour to actually have a chance to see turtles and stingrays. We paid 400 pesos each for a private tour. Only get the tours at the beach, not before the entrance or at the car park. Tell those guides that you're only going to swim and not see turtles, otherwise they will try very hard to convince you and waste your time. Make sure to drive to the end to park at the official parking lot and to save walking. There is one car park for 40 pesos per hour or 100 pesos for a full day. I carried on driving and found free parking. Make sure to ask different tour guides as some were going to charge 650 pesos and that would be with a group! The tours give you money back if you don't see any turtles, but you're pretty guaranteed to see them. Try and go early, before 10am. Entrance to the beach costs 120 pesos each.

Lots turtles in the water. We snorkled not even 10 minutes before spotting the first turtle. We also saw a couple of stingrays and fishes. You can rent snorkel gears and have a guide for your group for $ 20 US per person.

We visited here with an Airbnb snorkeling tour. You need to pay an entrance fee otherwise. Lockers are free to rent but require a 100 pesos deposit. We saw a ton of turtles, sting ray and various fish! The beach vibe is super nice and the water is beautiful!

We had such a great time with a beautiful and clean beach. Snorkeling with a turtle is a must activity to do!

Stunning strip of beach. Unfortunately in the last few years has been hugely commercialised. Local rates are cheaper for those that can speak Spanish. Car park right outside the entrance to the beach so don’t stop until you get to the end as a LOT of locals will try to make you park in their car park, and even present themselves as officials to make you stop. We paid for a local guide to take us around a set route, we got snorkel and goggle hire as well as life jackets. Make sure to put sun tan lotion on at least an hour before arriving as you are not allowed to put it on fresh as it leaches into the water and affects the wildlife. There are lockers available and I would recommend using them if you are going to leave any belongings unattended for any length of time. A level of fitness is required to snorkel as sea currents and general swimming is tiring.

I personally did not go on this tour but my wife did and she loved it. She doesn't even know how to swim but the guide took great care of her. We told him that my wife doesn't swim and he use a life ring to pull her along. He was telling her when to put her face into the water to see the turtles and fish. For me, I sat at the Lol Ha restaurant with a Pina Colada and waited for her. We have no picture of anything under water but there's no shortage of those pictures from other reviewers. I do have a few from my activity though and I'll share those.

I swam with the turtles here. Go early. I went in low season (early September 2023) and arrived before they even open. The car path to Akumal Beach is chained off with a guy guarding it. You should say that you're doing a tour with the Akumal Dive Centre (the Akumal Dive Shop is a different place). THEN you can drive in and access the parking lot that's right next to the beach. Akumal Dive Centre opens at 8am. Keep that in mind for your travel time. If you want to go for a tour to swim with the sea turtles, Akumal Dive Centre sells them for 700 MXN. You get a locker rental, life jacket, snorkel gear, and then they take you on a one-minute boat ride out with a guide for a small group of people. During the tour, you can't take anything with you - leave everything in the locker, and the key to the locker you'll hang right by the central desk. No sunscreen of any kind allowed so buy a rash guard / sun shirt. However, you can also just swim out to see the turtles for FREE without paying for anything once you know what you're doing. You can simply go to the end of the line of boats on the beach, use the anchor chains to move up and you'll come across white buoys that demarcate the area that you're allowed to swim up to WITHOUT a life jacket. I have done this after the tour and still found a couple of sea turtles that swam in past the border. If you go over the white buoys, you're required to have a life jacket. The dive centre rents them out for less price than a tour. Then all you have to do is see where the people are bobbing in the sea together - most likely they're looking at a turtle. Just go swim up to that area. Otherwise if you go later in the day, especially in high season, other tourists will have kicked up the sand and drastically lower visibility of the turtles. When you get hungry, I recommend going to eat at La Buena Vida or La Lunita - about 5 minutes drive up the road into Bahia De La Media Luna (Half Moon Bay).

This is such a lovely place to go snorkeling. GO EARLY! We were one of the first groups out and we saw 6 sea turtles, a pufferfish, some rays, chocolate sea stars, some coral, and various tropical fish like blue tang. By the time we got back to shore at around 9:30, the beach was packed.

You need to pay 100 pesos to get into the beach (they got different prices for nationals, you can pay by card too), and if you have a car or scooter parking is paid as well (200 pesos for a car, all day). The beach is beautiful but throughout the day there's an incredible amount of tours to go see the turtles so there's dozens of groups of people passing by at all times, and when you look at the ocean you can see hundreds of people at any point floating doing those tours (and we were not even in the "high season"), so if you want a quiet and chill place, this is not it. There's also a lot of tour operators at the entrance trying to get you to sign up for one, feels like the beach is being over exploited. Photos/videos were taken after 5pm when activity was almost over for the day.

Amazing experience seeing turtles and stingrays! Would highly recommend it. You do have to pay for parking and an entrance fee to the beach. We went on a private snorkelling tour for 400 pesos each. The tour guide was wonderful. I would recommend asking around about the price of the tours to find the cheapest one.

Very nice beach. The challenge I found was that there are boats all along the beach. It makes it commercial and not bearing in mind what’s best for people coming to enjoy the beach and swimming. The other issue I had was the monopoly over snorkelling business and the rule that you have to pay to a guide to be able to snorkel and enjoy the turtles. Unless they were lying to me in order to lure me into paying a guide!! A Very misleading situation.

nice beach but got rocks here and there so the entry is a bit rocky. Parking costs 100 per day (there are several spots, drive as close to the beach as you can). avoid parking at 40/hour unless you really intend to eat there or stay an actual hour Get some snorkeling 🤿 before you come! Saw a 🐢!!

The beach is a lovely spot and costs 120 pesos to enter. A car park is nearby with plenty of spaces and costs 40 pesos an hour. The beach itself has a reasonable amount of shade with palm trees. If you want to see the turtles, you will have to pay for a guide to take you out there (as they have sectioned off the water so that you can only go out to the main areas where turtles are if you pay a guide unfortunately!). There are still areas to swim in but the water is quite stirred up with sand due to all the boats and swimmers and there are not so many fish to see. However, if you are lucky the occasional turtle does make an appearance closer to the beach outside of the guide only swim Zones. If it weren't for the guide only swim zones, I would have given the beach 5 stars. I think it is a shame that they make you pay to go on the beach and then have to get hassled and haggle with various guides just to swim in the good areas. The guides typically cost between 400-600 pesos from what gathered there and you will have to wear jacket to do this.

I was expecting better. I didn't get a chance to go out and snorkel and see the turtles unfortunately. The water was not clear and there were a lot of rocks which I cut myself on. Plus side, There is a life guard with first aid who cleaned it with alcohol and provided 2 Band-Aids. Mostly tours come here to snorkel with groups of tourists. There is a $7 charge to enter the park. Showers, bathroom and a locker in included. $100pesos for parking. It used to be a free public beach. Would not come back

It’s crowded and chaos when we drive over there. People on the road side want to stop your vehicle to get your business. The access to the beach is US$7 for foreigners. We paid $40 each person to get a guide for turtles view. If you want to go on your own, you need rent life jacket, which is mandatory to swim to see turtles. Turtles are not far from shore (50meters). The park lot is private and charged $100MX.

If you are looking for lots of fish and a variety of fish? Plus snorkelling in a safe environment? This is the place to go. We went twice during our trip because the access is so easy and we got to see more fish here than we normally see elsewhere. Best moment was being surrounded by a school of sardines. Just crazy!!! The staff is very friendly and this the smaller, locally owned operation. $300 MXN per adult.

Great place to snorkel with salt water fishes and other sea creatures! We loved it! Although it was rainy, it wasn't uncomfortable and it added to the experience in my opinion. It's a deep swim, so if you are not a strong swimmer, better take a life jacket instead of a life vest. Don't disturb the fishes please.

My 17 year old daughter and I enjoyed the lagoon. Many fish, and great mangrove overhang to see huge schools of sardines. The corals are really no longer alive due to the volume of people that has been in this section of the coast, but the mix of salt and fresh waters still attracts a huge variety of fish. If you are new to snorkeling or new to visiting the Yucatan than this definitely is a great location to start in.

Our group had such a good time! Especially love how fun the zip line helpers are! The gentleman who took us through the caves was very funny. The whole experience was great! Definitely visit if you vacation nearby! Also, I love that they are an animal sanctuary!

Very clear, refreshing water. Snorkeling here was a great intro to the activity, but not much to see here underwater. The beauty is the cave itself.

Clean, safe and very cool spot for snorkeling in Tulum! You will see a ton of fish and even a turtle or two. This was a nice first stop on a day long cenote tour. Worth the visit

This is a great place to visit. The lagoon is beautiful and full of fish. We visited it without a guided tour and I would recommend not to book a tour. You can easily get here by Taxi which is way cheaper and also the entrance fee is lower than what you have to pay in a guided tour.

We booked through our hotel it was expensive and it was an okay experience. I’d definitely wouldn’t go back since it wasn’t enjoyable. When we went the water was murky not at all as you see in the catalog. We were rushed by the tour guide, didn’t enjoy it as much. I think it would’ve been more enjoyable had we been able to spend more time where the fishes were rather than swimming to murkier waters where there was like only 2 fishes. CENOTE: it was beautiful, however I was told to buy a waterproof case in advance by the hotel concierge so we could take our own photos in the water however we got told at the cenotes that we had to pay and they would take the pictures. Cenotes I would definitely do again. It is freezing water but it is always a great experience. Just feels rushed since there’s tour after tour waiting.

Great spot for easy snorkelling with lots of different fish. We used the entrance where you could take your own gear. The other entrance you had to hire a life vest. Not much shade unless you walked back towards the entrance.

Beautiful! We swam for a little in the lagoon. Tip: go early, right when it opens, so it’s less busy and the water isn’t cloudy. There are also hammocks to rest in, and wildlife such as cute wombat-looking creatures (quokkas??) and lizards! Life vests are also available to rent.

A must visit lagoon to snorkel and see a lot of fish and maybe even turtles (if you are lucky). The place is beautiful and the price to get in is good if you go directly there without buying a tour. You will find several people, as they take groups from tours, but you can happily swim around a d see the amazing fish Perfect to take Instagram pictures and short reels. Bring snorkel equipment and water camera.

First recommendation is go there early. It gets very busy after 11 am. Tours start bringing people in and it is not big enough to accommodate everyone. There was traffic jam in it towards the end. All you need 1-1.5 hours in total to see some fishes and do snorkeling. After that it becomes repetitive in my opinion. There are no turtles but fishes. You can take your own life vest, fins, GoPro, snorkel set etc. or rent it from them. It costs $17 USD per person.

In the morning when we got there, it was beautiful and we saw hundreds of fish. It's a beautiful lagoon with hammocks to rest in the shade along the trails, a quaint restaurant to stop in, showerz, locker to rent, beautifully maintained vegetation and jungles.

It was an amazing trip! The ruins, cenoté, and the lagoon snorkeling! All of it was a blast. Jarrod the guide was very informative and had a fun/great personality!

Great snorkeling spot! Lots of colorful fish with very clear visibility. Like another reviewer said, you can observe the halocline effect which is where fresh water and salt water become mixed and cause a distortion, very neat! It was 300 pesos to enter and 100 pesos for gear rentals. There are showers, bathrooms, and lockers available.

In my opinion, the most beautiful cenote around. we definitely recommend taking a taxi for the visit, because it is located deep in the jungle. The entrance fee includes a life jacket and diving goggles. All things can be stored in safety lockers. Of course, the water is a little colder, but you can bear it :) it's worth it for the wonderful view. The water is crystal clear. You can swim through the whole cave and, as a surprise, there are large numbers of catfish living here! For myself, I would recommend a phone and a waterproof cover, there is not enough light for the Gopro. Really perfect place that I highly recommend!

Be prepared to drive on a narrow dusty dirt road deep into the woods. Once you get there, there are zip lines, a walkthrough cave system (aka dry cave), and a beautiful cenote. Well worth the admission and the drive.

Absolutely mind blowing! Beautiful cave and cenote. Had a blast ziplining as well! If you do visit, please don't wear sunblock as you won't need it in the jungle/cave/cenote and it's very bad for the cenote Water. Do not touch the cave/cenote walls or roof. Totally worth the drive and money! It has been our best experience in the Cancun area.

WOW! Such a unique experience. Having never been to a cenoté I wasn’t sure what to expect. I’d compare it to a natural spring in Florida. The water was cold at first but the body acclimated fast. Lots of stalactites above you and stalagmites under the water. With the crystal clear water you can see anything light hits.

Absolutely amazing! We bought our tickets online to save time. When you arrive to the gate off the highway, you tell the guard you are there for AktunChen and have tickets. He was very nice and opened the gate. You follow a dirt road pretty far into the jungle, but the road is clearly marked and easy to follow. It was take you to registration office where you check in. The staff are very helpful and nice. The cave system and Cenote are stunning. This was one of my favorite parts of my vacation. We did the cave tour and the Cenote swim. The cave was very beautiful and our tour guid was good. The only downside was we did not get to see the water filled portion of the cave do to “construction”. After you finish the cave tour, you drive to the local Cenote (about 10 minutes from the cave). There they have goggles and lockers for you to use. You are taken on a quick 20ish minute tour then you are free to swim as long as you want. The whole experience felt pretty safe and well put together. The Cenote was absolutely amazing. If you do one thing here, make it the Cenote. Bring a waterproof camera!!

We visited Aktun Chen in November 2023 and had a blast! The tour guides were great: Alfredo, the cave man, was hilarious and made very funny jokes! :D Jose, Alexis and Andreas did an amazing job keeping us safe and engaged during the zip line part of the tour. I also definitely recommend buying photos from them because they are just amazing quality and capture great views! We loved it so much there that we had to come back the second time for zip lining a few days later! I definitely recommend this park to everyone with kids as the minimum age is 4 years old for the zip line, which is not scary at all and is very safe. The park is also a great place for watching monkeys in their natural habitat!!! For free!! If I knew I would have such a great experience watching monkeys here, I wouldn’t go to the Akumal monkey sanctuary as that was a total waste of money because all monkeys were caged:( Aktun Chen is now one of our favorite parks and we will definitely be back again in the future! Thank you team Aktun Chen for making our experience unique and wonderful!!!

HIDDEN GEM - highly recommend! This was one of the best activities on our trip. All the staff are friendly and welcoming. The facilities are in great condition in gorgeous protected nature. There are no crowds so you get lots of personal attention from the informative and funny guides - especially Jaime. We want to come back for sure. Thanks for a great day!

My first time zip lining and thought the instructions were excellent. The crew was super helpful and friendly. By the end of the course of 10 lines you felt like you had new friends! The underground swimming was so awesome! The on site photographers did an great job but I felt their fees were a little high. A great experience overall but don't take my word for it come see for yourself!

This place is gorgeous.... cool park for all ages. In the cenote we saw lots of fish. Outside we saw bats, monkeys, parrots and wild pigs. There was a baby monkey and the mom too.

We decided to have a walk to Aktun Chen as we were staying nearby on the Bahia Principe resort. It's around a 20 minute walk to the entrance from the Coba Lobby or the Hacienda. You can then request a free pickup to take you to the reception as it's around 2km from the entrance (just speak to the security and wait in the little shelter). We went fairly early on a week day and it was very quiet to start off. We did the cave tour and the cenote swim. Both were fantastic, probably the best ones we've seen in 2 visits to Quintana Roo. We didn't do the zip lines as we'd recently done the Xplor zip lines so I'm not sure what they were like. I'd highly recommend a visit to this Park though as its great value for money. You can check out the various animals in the rescue centre while waiting between activities and there was no extra charge for this. There were Spider monkeys, a crocodile, tropical birds, snakes, tortoise and a few other animals to view. The guide for the cave was great, I think his name was Fredo or Alfredo (sorry if I got this wrong). He gave a fantastic tour and showed us some great sites in the caves as well as explaining a few things above ground too. The caves are huge! The cenote is gorgeous, crystal clear water and had a fair few fish in there. After a short tour around the cenote we were left to enjoy it on our own. One of the best things we did in Mexico.

Beautiful underground river with crystal clear water. Swimming there was very tranquil, fortunately there weren't many people when we arrived so we could enjoy the area in peace and quiet.

Such an amazing experience! We came here while in Mexico for our honeymoon and couldn’t have asked for better! The cenotes and zip lining were a blast and so amazing! For the price, you can’t beat it! We highly recommended to anyone looking for a fun filled day!

A great place to explore some caves and experience a cenote. Had a great guide, German, who gave an informative and enjoyable tour of part of the cave system. The cenote is large and there were not many other people about which made the experience even more memorable

Great experience and worth the price. Dry cave walk is the highlight, almost 40 min of walking underground. Have never experienced something like this. Thanks to Alfredo for amazing tour of cave. Cenote swim was good also. Quite a large underground swimming area. We walked her from Bahía resort. Included in our ticket was pickup from gate. They did make us walk a fair bit between the different attractions which was not great. Would be much easier to visit in a car. Spent about 4 hours total

We had a wonderful experience. Would highly recommend the combo with zip-line, cave tour, and cenote swimming. Just FYI that it is a bit of a drive off the road to get to the park and then you drive again to get to the cenote, but don’t let that stop you from going!

Amazing place! We family had a wonderful time today! All the staffs are enthusiastic and professional! Help my 8 years old daughter got her ideal up side down zip line picture! Fully recommend it!

Aktun Chen is a must do bucketlist experience. Archeologists estimate the cenote is about 5 million years old. You enter the cenote via stairs and are surrounded by an underground walk, cenote, and river of about 100 meters or 300 feet long with depths of 1 to 10 feet. I discovered the Cenote from locals in Akumal when I went swimming with the turtles. I came via Collectivo for $2/50 pesos each way from Playa, and when I arrived the guard called the park to arrange a shuttle (its 4km away from the side of the freeway entrance). As of Sept 2023, I paid $28 with an advance ticket on the Aktun Chen National Park website. The ticket includes a guide for about 30 minutes, and then you are free to experience the Top 10 National Geographic walk and cenote on your own. I arrived around noon on a Saturday and experienced my tour with three other people. My guide, Rogelio was awesome. He explained the stalagmites and stalactites, bats and catfish in the cave, and helped me with underwater photos and videos. After our 30 minute tour, I experienced the entire underground river to myself for over an hour. Later, I relaxed in hammocks journaling for an hour or so. I went back to experience the cenote and the friendly bats for over an hour. A group of about five tourists came later. It is definitely an off the beaten path cenote in Mexico.

Best part of our entire trip to Mexico! The guys who led our zip lining and cave tour were amazing! Pedro made the zip lining experience great! Do not miss out on the cenote here, it is huge and fresh water! Overall, a must do! Buy the photo deal, they take some amazing pictures!

Fantastic, adventurous park. We did the zip lining cave exploration, and cenote swim. Tour guides were awesome and friendly. Alfredo, Josue and Andrew notably. You can do a la carte or take the entire package and we took the entire package and really enjoyed. Photographers were great also and they give the option to take your own pictures or to purchase. We took her own and purchased also because they were action. Photos of zip lining and priceless. We will be sure to visit again when we come back to Cancun/Playa Del Carmen.

Good family experience. Friendly knowledgeable staff and dolphin handlers. They are really rigid about letting family close to take your own pictures, because they want to control the photos and sell you theirs for extra money. For the money you pay you should be able to get close and take photos with your own camera.

FIVE stars for yesterday's dolphin experience...the dolphin trainers were awesome with our kids! ONE star for the photographer lady, who spent much of her time on her cell phone or looking out over the ocean....missing tons of great shots! The other photographer guy (for the other group) was capturing all the pictures the whole time! By the time she brought us in to sell us overpriced pictures I was already determined not to buy. Pig-headed, maybe? But, was insulted by her lack of work ethic. I get it, not everyone likes their job but come on, we're paying a ton of money to be there!

Such a fun day and amazing experience. Staff was super friendly and helpful and made sure we had 100% enter action with the dolphins. Mina did such a great job with us and ensured us the activity was super safe and vero did a great job taking pictures of our fun day. Marisol was super friendly great place all the way around.

This was really great experience, got in via facebook messenger, because it was not able to book via website on the same day. Alice and dolphins were amazing, they are so much happy, you can tell. I didnt like a price of the photos (2000 pesos) - photos was great but that is rip off. Single photo costs 39 USD. Crazy. I would rather go to get dolphin experience once again than buy these photos, which cost almost the same!

Amazing experience. The dolphins seem very happy ans are so gentle and well trained. Well worth the money.

I believe our trainer was Oscar. He was phenomenal as were all the trainers. We had an exceptional experience here. It was the highlight of my children’s trip.

Check online for best price before going. Swimming with the dolphins experience is 1 hour. Major fun!

We had an amazing time swimming with the dolphins. The staff was very friendly and the overall experience exceptional. The photos were very overpriced though - these are digital but priced as if you are getting prints.

Best experience ever! Have not received email yet for pics but we'll worth the money! Kids absolutely smiled so much their faces hurt!

If your staying at the Grand Sirenis Riviera Maya Resort & Spa the dolphin show is included which was fun. For an extra charge, the kids can swim and interact with the dolphins. They loved it! Definitely check it out, especially if your staying at the resort. There is a special shuttle for the dolphins in the resort, just ask where.

I really loved my experience with the dolphins, they're very lovely and playful 😍!!! The trainer was so friendly and he explained a lot of interesting information about this beautiful animals, my pictures were perfect and I enjoyed every minute i spend in the park.

Awesome experience.....My wife and I... along with the trainer were the only people in the pool... They took lot of time with us and there was no rush to get out... We had a great time. The staff was so friendly and courteous.... I would definitely recommend doing this while you are there... And get the package they offer that the dolphins lift you out of the water.... It is like nothing you have ever experienced.... Don't miss out on this... Pictures are a bit expensive... but like everything else in Mexico negotiable... But well worth the money...

An absolute amazing time 60 minutes in the water with these amazing dolphins. 6 people in our group and 2 dolphins,the interaction for the whole group and individually was great.We had the ROYAL SWIM which was the top package from a choice of three, but this one includes the photos.(we chose our own photos after the swim a total of 83,but could of had more which included the others in the group.)£115 each for me and the wife.But an experience never to be forgotten.

Very interactive with the audiences and they do have surprise for audiences to interact with the dolphins besides the paid one. Love the story lines of the dolphins and getting to know the well. It was part of the hotel which I was staying and it was a nice walk getting to the location.

Our family loved this tour, especially that there were no other people. We had the place to ourselves, and Victor was super knowledgeable and friendly. He related well to our kids, and he told great stories. We would definitely recommend this tour with Victor!

We absolutely loved our visit to this wonderful cenote. A real adventure experience travelling through a mix of dry and wet caves. Victor our guide was excellent and also very educational providing lots of information on how the cave formed and explaining the different kinds of formations. The kids loved the rope swing and jumping platform too.

Wonderful tour, took about 3 hours. Completely out of the sun, no need for sunscreen. Met our guide in Akumal Pueblo and followed him to the cenote site. Magical experience, best cenote yet and we’ve been to almost all of them in the area.

We had an amazing afternoon with Victor. We visited a beautiful cenote, you enter a cave at one place and will walk through the cave to another exit point. During the walk (which is mostly in the water), you’ll see wonderfull places. Victor is a fantastic guide, he made us laugh a lot and explained interesting facts about cenotes. We we’re alone in the cenote, which felt great as we prefer to avoid overcrowded tourist locations. Definitely recommend! But don’t forget to reserve at least a day upfront, as they don’t have an office on the indicated location, its a meeting point.

What an incredible experience! Our guide, Victor was awesome. Taught us a lot and made us laugh. The cenote was beautiful. I would highly recommend this one!

Its 250 pesos entrance for tourists. The cenote is not very big but has a bathroom and shower and a couple of water features. Its very beautiful to go for a swim

A private cenote off the beaten track - a real gem!!. We were the only ones there and our guide Juan was great, knowledgeable and entertaining. It was excellent fun for all the family walking and swimming through the caves. The highlight of our holiday. Would recommend either booking direct or via somewhere in Akumal Beach.

We had a wonderful experience here. Obneil provided a phenomenal tour and imparted a lot of knowledge about the animals. He knows all of them by name and shared interesting details about each of the species. It was really magical getting so close to the animals and even being able to interact with some of them. Love that they have an internship program for youth. Highly recommend this place to learn about wildlife and appreciate that we could all be more conscientious about how we treat nature and its creatures.

Our guide was Katy - she was fantastic! The monkeys are adorable and it was both beautiful and heartbreaking to hear their stories and how they got to the sanctuary. It was fun and educational! That we got to have a monkey interact with us was the best part and holding the parrots 😍

Absolutely loved our visit to the monkey sanctuary! From the moment we stepped in, the experience was nothing short of magical. The monkeys were adorable and so full of life; it was a joy to watch them play and interact in their natural habitat. Our guide was fantastic, knowledgeable, and really passionate about the welfare of these amazing creatures. The sanctuary is doing an incredible job at conservation and education, making it a must-visit for anyone who loves animals. Despite the heat, the entire visit was comfortable and engaging, thanks to the well-thought-out facilities and the shade provided by the lush surroundings. I highly recommend this sanctuary to anyone looking for a heartwarming and enriching experience. It's a perfect outing for families, friends, or anyone who wants to get up close with nature. Five stars all the way!

First of all: the 3 star rating does not mean it is not worth being visited - I just want to add another perspective to those many many 5 star ratings. If you are European, you will not expect the place as it is - like a little zoo, mostly nice but sometimes small cages for animals. It is not deep in the jungle, there are plenty parking spots but most tourists come by with shuttle bus and take combined tours (+Cenote or +Quad driving)… again, little weird from European perspective for a Sanctuary and animal rescue but keep in mind that their most visitors/donators are US. Unfortunately it is not possible to visit the Sanctuary on your own without tour but we have to admit that the tour is done very nice and we enjoyed it a lot. Our guide Jose knew a lot about the animals and explained a lot and even if the tour itself has its moments (petting monkey, holding snake or macaws) which seem once more odd or unusual for some it is fun and in my personal opinion ok as the affected animals were never able to return into the wild. Some critics I read was about non-Mexican animals such as zebras or dear - they came from private collections or circuses so it is great that they take them. Overall it was a very nice visit although it feels for us like some kind of mix between small zoo and sanctuary- but we fully appreciate what they are doing and therefore it is totally worth the entrance fees (and donations) to support them rescuing animals and bringing them back into wildlife if possible!

This place is nice and it's cool what they do for the animals. We did feel rushed through and didn't have much time to look at any of the animals. Our tour would go on tangents while talking and talking for a long time for 15 minutes but then only got 2 minutes to look at the animals. We did take a stroller through the sanctuary, which is nice because it's alot of walking for kids

We had our guided tour with Patris, and he was an amazing guide. He was very enthusiastic and explained everything thoroughly. The sanctuary was great and highly interactive, making it perfect for kids. We loved seeing the charitable benefits of the sanctuary. It's nothing like a zoo, and there was nothing negative about it. The only thing I would advise you to do is stock up on a lot of mosquito repellent as there were a lot of mosquitoes. The WhatsApp service was excellent. Initially, we had booked without transfer because the taxi prices in the area were ridiculous. However, when we contacted the WhatsApp service, they arranged a transfer to and from our hotel for only $12. Taking pictures was allowed for the majority of the tour, except for the monkey area where we were advised to put away most of our belongings. However, pictures were taken of us, and to be honest, the pictures are a bit pricey. I remember the package being priced at $50, but I ended up paying $30 for just the pictures, which is worth it for the memories. Overall, it was a great experience with no disappointments. Once again, Patris was a great tour guide, and the place was very welcoming.

We booked a tour through our hotel to see this place and interact with Monkeys, ATV, and visit a nearby Cenote. The ATV and Cenote tour was great. When we bought the package they showed us pictures and videos of visitors interacting and feeding Monkeys and they said you can do that too but when we got there, the tour guide said our policy has changed and we won't allow that anymore. However, I saw they separated a couple from our group, and they took them to the Monkey cages at the end of the tour. The guy who was handling the birds was so mean and unhappy. He wouldn't let us carry the birds for more than a few seconds. I took my nephew there for his 10th birthday, and he was so excited to see the birds and snakes. I asked if I could give my turn to him so he could hold the bird a few more seconds, and he refused even after I begged him.

Atziri was amazing guide answered all the questions and made our family experience at the sanctuary a memorable one! Highly recommend to ask for her!

Just wow! My wife and I had a great time seeing the monkeys, riding the ATVs, and visiting the Cenote. The gift shop had everything we needed (water shoes, hats, snacks) and surprisingly fair prices. The staff is really split into 2 sections. The inside staff who work with reservations, gift shop, pictures, etc, got us in even though we didn't have a reservation. They made things VERY easy. The outside crew who run the tours were very amusing and absolutely went out of their way to make sure everyone was having a good time, while also respecting the wildlife. As for the tours and the wildlife, it was mildly expensive, but very much worth the price. Getting to interact with the animals was the most unique experience I've ever had in terms of getting to hold/have contact with the birds, monkeys, and snakes. The animal sanctuary is a great idea for kids ~8 (well behaved) and up. Saw some pretty authentic places to eat in town on the way in. They did include a box lunch which will hold you over. The ATV ride to the Cenote was a ton of fun! Whether you ride ATVs or never have, you'll be grouped with people in your skill/comfort level and the guys running that part of the tour did an outstanding job taking care of everyone. There was a buggy for those who couldn't ride. DON'T BE AFRAID TO DO THIS! Once you're at the Cenote it's a short walk down into it and how far you go in, really depends on you. I'd probably recommend ~16 years old as a minimum age. This wasn't a tour that takes your money on one end and spits you out the other. You can tell, with the little touches, the effort of the staff, the not too cool for school attitude of the outdoor staff, that wants everyone to have a good time, AND WE DID!

We visited on March 6th. We choose the sanctuary instead of the theme type parks in the area as they rehabilitate animals and return those who are able back to their natural habitat. There were many areas that are under renovation which is great to see. It was a shame that some of those in our group touched the animals at times. I believe the trainers and others working there want the best for the animals. It was a informative walk through the grounds(except the zebras and ostriches). The corn snack after was nice. There were lockers to rent so you don't have to carry a bunch of stuff with you.

My friends enjoyed our experience at the sanctuary. It was clean and the animals appeared healthy. During our experience with the monkey, they gave clear instructions and didn’t push her to interact with us. The atv’s were fun and adventurous! We visited the cenote and there were areas for us change to when we got there and when we left. Great value for the money!

I can not recommend this place enough! Obniel (my assigned tour guide) was amazing! He knows so much about the facility and the animals residing there. He told us lots of cute stories about each animal. You can tell everyone working there genuinely cares about the safety and comfort of all the animals there. I really admire that they are preparing some of the animals to be re-released into the wild! This activity lasted for about 1 ½ to 2 hours (maybe shorter depending on group size)! Some may think the tickets are steep ($35USD per adult). However, it is well worth it to help maintain this wonderful sanctuary! Furthermore, the town of Akumal is absolutely gorgeous! Even if you don't want to see the sanctuary, I would recommend going into Akumal. There are so many beautiful murals and artwork around the area.

Sooooo worth coming here! They had different packages for different experiences but we just did the 2 hour tour of the sanctuary. Our tour Emanuel,(I think that was his name) had so much knowledge about each animal and species of monkey. This experience was so fun! We even got to hold a squirrel monkey, or really he climbed all over us.

This place is amazing. We had 7 adults and 7 kids and we all loved to. Patris was such a great tour guide. He answered all of our questions was very knowledgeable and kind. 100 percent recommend.

Everything was wonderful, we got an amazing guide, Patris! He taught us and reinforce the importance of respecting the wildlife. Moreover, if you do come to make this tour you are actually helping the rescued animals, since the money goes for them. You can actually interact with some of the animals and take pictures with them. You would be suprised with the variety and number of animals that are rescued! Definitely recommend it!

Really enjoyed our visit during a recent stay at a local resort. Such an interesting and important place to support. Our tour guide was lovely. She was very kind and a wealth of information about all of the animals the sanctuary. Highly recommend taking the tour.

This was a lot of fun! 2+ hours of guided tour, lots of monkeys. Staff very friendly and knowledgeable, got to hold a macaw and interact w monkey that sat on our laps etc. Marcos our guide was fantastic. While waiting for our ride (husbands were golfing), we walked into town and had nice lunch and drinks. My daughter and I had a great time and really enjoyed it. Bring bug spray there were a lot of mosquitoes. Water, drinks and nice bathrooms available along w comfortable seating.

Incredible place and wonderful experience. We did the ATV/Cenote/Sanctuary Tour and it was wonderful. They provided transportation to and from our hotel and lunch. Guides were excellent, informative, and bilingual. Interacting with the animals was fabulous - they obviously are working very hard to promote animals' welfare and conservation.

We went here last week. Really cool place. Our tour guide was very informative, knowledgeable and passionate about working with rescued animals. We loved being able to see and touch animals. Great experience. Challenges: - the driver was 1 hr and 20 mins late in picking us up. During that time the resort staff was helping us locate the driver, he went to the wrong hotel and later he cancelled then he showed us. Frustrating time for us with a 4.5 year old. Once the driver finally picked us up, we went to another resort to pick up a couple. It took him 3 different locations to locate them. - when we got to the zoo we were told to wait in the waiting area for our guide. After waiting awhile I asked a staff and they said the tour started already. So a bit unorganized. - once the tour was completed I asked about the Cenote and they said that it was not apart of our package. However, that is what the air Canada guy at our resort told us. My son and I took our swimming gear and towels with us and rented a locker. Super annoying. Recommendation: the animals all had great enclosures except for the Lynx. She was pacing and looked stressed when we saw her. She needs a bigger space for sure.

It was a sheer delight to visit a sanctuary that showers such immense care on its inhabitants. The tour, guided by the knowledgeable Atziri, was a fantastic journey, not just in learning about the animals but also in feeling a deep connection with this remarkable experience. Some might ponder the size or pricing of this place, but it’s important to remember their mission: rescuing and providing a haven for Earth’s wonderful creatures. This sanctuary is a gem for children, families, and adults alike. The highlight for me was definitely witnessing the monkeys and birds - a true joy for any animal enthusiast seeking a unique and enjoyable outing. What’s more, the cenote experience is a must-do! It offers a chance to refresh and rejuvenate with its enchanting and purifying waters. A pro tip: book the first tour of the day to avoid the crowds and enjoy a more exclusive experience. We did, and it felt like we had the whole place to ourselves! Lastly, while the photos are priced per person, not per group, and may seem a bit steep at $35 US each, remember the noble cause you’re supporting. We chose to purchase them, not just out of our love for animals but also to hold onto a beautiful and lasting memory of this special place.

Choosing to do the full excursion at Akumal Monkey Sanctuary was SUCH a wonderful time and one of highlights of our trip. We did the ATVs to cenote, cave cenote, animal sanctuary tour, monkey bonding and held parrots and a snake. All the employees here were very informative and we received excellent safety briefs and information prior to riding the ATVS. They were extremely observant, placing folks who weren’t as comfortable towards the back and those who were very comfortable towards the front. All the guides were informative and safety-forward. We received lots of information regarding the animals, their care, why they were there and how the space is committed to caring for animals. The goal is to release back to the wild or if the animals cannot be released, then the sanctuary will provide them with having as good life as possible. Everyone was so nice (very impressed with how many languages they spoke) and we had an absolute blast. Would recommend to anyone!

We booked on the rescue tour with Cesar to see the animals rescue and rehabilitation deep in the jungle. This trip over exceeded our expectations. Cesar, our guide had the most incredible relationship with the animals and was an absolutely fantastic host. He drove us into the jungle and told us all about the animals, where they had (unfortunately) come from and the process of rehabilitation if the animals were able to be reintegrated back into the wild. It was very educational and very moving and we learnt so much. The day ended with a visit to their private cenote which was just beautiful. We cannot thank Cesar enough for the tour but also the rescue centre for working hard to give the animals a better quality of life. We would highly recommend.

Please make this part of your trip, especially if you have children. The staff was wonderful and they are doing such important work for animal conservation in the Tulum/Playa region. Obniel was our tour guide and we never felt rushed. Their love for their work is very apparent and our kids loved seeing the different monkeys, goats, deer, otters and parrots. We highly recommend this if you are looking for a break from water activities