This is an amazing ski mountain. I should’ve head to the top right when we got there. What I will remember from visiting a ski Mountain is to come prepared. I think the best should be to look at the map before so you know which runs are adapted to your level and which ones are groomed, and where the new snow is. The orange chairlift is just amazing and you are protected from the very cold wind. I highly recommend this area. For lunch we ate at the cafeteria mid mountain and the fries were too cooked and my soup didn’t taste anything so I would not necessarily recommend eating there maybe bringing a lunch would be best or eating down at the bottom of the mountain.

Great staff and amazing views!!! We did a 7km hike from the top of the chair lift. After we enjoyed a xold beer and the best nachos ever from the smoke house grill. This day was a touch pricy, but worth every penny.

Superb gondola ride, chairlift experience and the view of the three lakes was stunning. Rock isle road hike back was also easy. Food was marvelous at the Trappers Cafe there! Rented bear spray, although saw none!!! Superb place! Never seen a gondola make a 90 degree turn like that and keep going!

What a cozy place to spend time and relax after the day of skiing. We come here every winter with family and everyone loves this mountain town. It has great restaurants, shops and even an ice rink. Very cool town for all ages. All the hotels we stayed at are also great.

Love this hill. I am the worst skier out there, but I enjoyed my time on this hill 3 years in a row now at spring break. Love the gondola rides and the amenities. Have taken lessons, and staff are awesome, including the First Aid staff. Bunny Hill is way too small, and the greens are not too beginner friendly. Others in the group that are good skiers love all the different runs. It's a happy place for sure

Amazing experience!!! The terrain is incredible and the view is fantastic (when you get to see it). I just wish the burger place was a little nicer (visually) and that the stores were restocked (and open) more often. We actually fell in love with the place and can’t wait to go back. Goat’s eye is sick.

I was not prepare for what I behold here. The views were spectacular Would definitely recommend however plan to take the Gondola the hike was not my strong point 2 hrs up , 2hrs down. The pub sells great tasting food. It was cool to be on the border of Alberta and British Columbia

I've never personally been down the slopes, but as a spectator, I always enjoy the spaces to sit and watch the slopes. Good food options at 3 different levels at the hill. My son also highly recommends the mountain for snowboarding. Lots of beginner runs. Kind and friendly staff always make the experience. We've also had the privilege of staying on the mountain. I wouldn't change a thing! Highly Recommend!!

We got a great deal in the summer. Classic chalet style. Don't eat here. International staff is wonderful. Twenty minutes to town of Banff. Get a waterfall view room; the sound is really nice at night. If you try to get a ride back up the hill at 22:00, you may be waiting a while.

Great experience. The staff were very friendly and helpful. The gondola was a comfortable ride to the top, and sunshine meadows was spectacular. Great day.

The Citadel Pass hike was awesome. Much thinner crowds than the rest of Banff, likely due to the cost of the gondola ride up. Completely worth it. The views were incredible, and the alpine meadows were a fascinating landscape. Take the Standish Chairlift up to the viewpoint then hike down the back side to rejoin the Citadel Pass trail. It was very cold at the start when we went (Aug 25), but turned comfortably cool later on -- perfect hiking weather. On a sunny day it could be hot with the lack of shade in the meadows, so bring layers!

It is my first time at Sunshine Village and snowboarding in the interior of the Canadian Rockie mountain and I must say, it was an incredible experience! The resort is massive, with a vast array of runs catering to all skill levels, from beginners to advanced enthusiasts. The scenery is breathtaking, with stunning views of the surrounding mountains and forests. The lifts are efficient, and the staff is friendly and helpful, making for a seamless and enjoyable experience. What really sets them apart, however, is the vibrant atmosphere and mountain views with lots of chairlifts (including Teepee that is cover and heated). The ski village itself is buzzing with energy and excitement. Overall, I highly recommend the resort to anyone looking for an unforgettable ski vacation. The combination of world-class skiing, stunning scenery, and lively atmosphere make for an truly amazing experience.

Excellent runs for all levels of ability. We're beginners and had loads to ski. A special shout out to Chris W for a fantastic ski lesson, he was enthusiastic, patient and knowledgeable in helping us learn to ski. Good amenities all round and a lovely vibe to the place. We would love to come back!

First time Mountain skiing and the location is breathtaking. Transportation, parking and signage is extremely helpful. There is only one small bunny slope so not best to learn on. There are plenty of green runs to choose from for those with some basic skills. You can spend days exploring many options at all levels. It can be extremely busy into the weekends but you should still be able to get away from the crowds.

Great for skiing in the winter and hiking in the summer. The views are amazing and the snow in the winter is usually very good. It is more ski friendly since there are quite a bit of flat parts on a lot of runs (even blue and black since they sometimes merge with green runs). Parking also is an issue if you get there after 10am on a weekend/end of December. There are 3 mountains to ski from that provides variety to all different skill levels. It’s one of my favourite places to ski in Canada.

First time visiting and really liked the vast options of skiing here. I'm first time visiting this area, and of course it far exceeds any ski area in Ontario...no comparison. The ski runs are varied from super easy to extreme expert only. Truly something for everyone. Lift lines were non existent, we skied as much as we wanted to. They have nice warm up areas and plenty of food options. Scenery and conditions were incredible.

Took the gondola and chairlift up in August for backpacking. Beautiful ride and great service. Plenty of amenities at the lodge. Picked up breakfast and it was delicious. Can't speak to the skiing here, but I would certainly come back to try.

Sunshine Meadows is a gorgeous place to hike in the summer. Beautiful alpine meadows with a variety of wild flowers, and crystal clear lakes. Many services are closed during the summer, so be sure to bring everything you’re going to need. The only downside is the cost; at $65 per person for the gondola ride, it’s an expensive hike if you want to bring the family. There discounts available for Mountain Collective passes as well as some other ones.

The gondolas ride is the longest I've been 4.6 km (2.7 miles). The ticket also includes the ski lifts. There are several trails at the top. Ours took us to went to the Rock Island Lake and Laryx Lake. The path is very well maintained and the views are gorgeous. Recommended.

The slopes they offer are worth the cost, even though it might be a little expensive given that the environment is quite pleasant and all the staff are amiable. Ski patrol is also very friendly and extremely helpful. The instructors are experienced and provide excellent guidance for beginners. The rental equipment is top-notch and well-maintained. The lodge facilities are clean and comfortable, making it a great place to relax after a day on the slopes. The overall experience at this ski resort is definitely worth the price.

So much terrain. Had a great day at Banff Sunshine. So much different stuff to ski. We took advantage of the mountain tour at 12pm. Our snow host, Fred showed us how to navigate the mountain and took us on so many fun runs. Highly recommend.

Great ski resort for all age group. Fantastic experience with daycare and junior camp for my kids. Kids under 5 is free to ski as well. Huge and various terrians to ride at, be prepared for flat in couple green runs for snowboarders. Will definitely visit again with families soon

Highly recommend Sunshine and ski inductor Luca from the UK. I am a solo skier and had never skied before. Did the 2 hour group lesson at 1:30 which met right on time. Was paired with Luca who is a very friendly, positive, motivating and overall highly professional. It was essentially a private lesson as no one else had selected group lessons in the pure beginner group. We went up the Magic Carpet (very low gradient slope) on a moving walkway and practiced snow plow and turning. Then we went up the chair and managed 2 runs, all in under 2 hours. Luca is very patient and a great teacher. Sunshine is very lucky to have him. I had a great experience. Went from not being able to get the boot on to skiing green slopes in under 2 hours. I rented ski boots, skis, poles, helmet, and bought a daily ski pass with a two hour lesson for $213 USD all said and done.

Great place to ski, different grade runs but something for everyone. Nice place to have lunch and get drinks on the slope. Never waited for the ski lifts highly recommend

I'm so happy and grateful to have an opportunity to ski at one of the best ski resorts in the world. Gorgeous views, wide hills with perfect snow. Ski-in, ski-out available. Restaurants or bring your own food, microwave available. Perfect hills for any ski level."

I am incredibly impressed with this place. The staff was terrific. My wife and I paid for snowboarding lessons. She was a beginner, and I’m more advanced. The training team, Lue and Harry, were incurable. They were super fun to work with and took their time ensuring we were comfortable and confident in the process. The whole Village was very well-maintained. We will definitely be back.

I went during American Thanksgiving in late November and there weren’t a ton of runs open unfortunately. However, the runs that were open were good and the snow was good too! Also, this was early season so the lift ticket was not too expensive! Side note: So many Australians!

One of our best hikes so far - the elevation was just right (267 as per the All Trails app), and at the peak we had the best view of Banff (both in the golf side and then the town side). The full length of the trail is about 2.4 km, but today we started on the upper end of the hike so we were only able to cover the last 2 kilometers hike (one way). Once at the top, there is a very good place where you can just sit down and relax (we were able to eat our packed sandwiches). While eating and relaxing, we also had a very nice view of Banff (town side). TIP : The parking lots tends to get full so make sure to arrive at the trail as early as possible.

Straightforward and fairly easy trail, great views of the surrounding valley and mountains.

Nice trail for all abilities. Busy during peak times but a nice walk

Moderate, must have trail. Highly recommended.

The beginning was a little steep but it got easier. The view was worth it in the end. 🏔

Perfect weather for a short hike. Packed snow so microspikes were helpful.

Beautiful view.

For a transit service that covers a huge area, I was impressed. Actually, I was quite surprised that there even was public transit in a small town like Banff! But it made getting around town much more enjoyable than walking in the rain. It's true that buying tickets and navigating their website can be tricky. It took us a few tries to fully understand the route system and which app to use at what time before we finally decided to buy day passes. However, once we got it sorted out, things went smoothly. There aren't as many busses running during non-peak season, so we had to plan things carefully. At one point during our stay in Banff, the bus was running quite late. I think a driver was getting trained or something. We were in no rush and didn't mind in the least, but I could see that it would be frustrating for someone on a tight schedule. I didn't see any notification system to let us know the bus was coming, just late. All in all, I'm grateful there is a bus to use in Banff! Parking would have been a nightmare, even during the non-peak season when we were there. Thanks to the drivers who take the time to drive us around!

The buses are clean, heated in the winter and ac is running in the summer, drivers are absolutely lovely (don't forget to say "thank you"), ticket to Banff cost $6 and it is free around Canmore but 9/10 it is late. So if for whatever reason you depend on the bus, you are screwed. My roam app isn't working (yes, I uninstalled and istalled it back again few times)

I feel safer that everyone is required to wear a face mask inside the bus. There's free mask for those who don't have their own. Also love that we get free rides using the pass given by Ptarmigan Inn.

We took the #10 Route from Banff to Moraine Lake. Tickets were $10 each, which I thought was excellent value. I found this company after I wasn't able to book a seat on the Parks Canada shuttle to Moraine Lake. They also have an added benefit of being able to book as early as you need (which seemed not quite the case with the Parks Canada shuttle). Also, if you're located in Banff or Canmore and headed to Moraine Lake, it's a much shorter drive to the shuttle bus stop (Banff) than the Parks Canada bus (Lake Louise), for only an extra $2! You can park at the Banff Train Station for free. The service was excellent! The drivers we met were extremely pleasant. And they even allowed us to take a return bus since seats were available. I would highly recommend this bus service if you're headed to a hike at Moraine Lake!

Really clean service and good quality buses. Drivers are really friendly The process to book your ticket online is clear. I just have a comment related to cash payments in the bus, they don’t offer change and sometime you don’t have the exact date amount. So one suggestion I would make is if they don’t want to have the bus driver deal with change is to enable credit/debit payment by tapping in the bus

Best and cheapest way to travel Banff attractions if you don’t have a car. Ticket can by online with the Transit app and using ticketing machines.

Very good at not showing up and very good at not showing up on time. I showed up at tunnel mountain hotels stop, 53 minutes prior to when the bus finally showed up. Three x luggage otherwise I would have walked. Three busses drove by us in the other direction. They were heavily unorganized. Today wasn't even a busy day here. Also the bus driver drove badly. Sudden stops which made people bump against each other heavily.l multiple times. I almost missed my connection to Calgary. Please for the future create better service. This was absolutely stressful.

Was convenient most of the time. Only negative experience was attempting to come back to my hotel from the Banff Gondola station at 9:05 pm. There was so many people that they all couldn’t fit on the bus, and there’s no organized line so everyone was stampeding to get on the bus or risk another long wait for the next bus. They should really have double the bus service during this time, as that’s when the gondola is closing and there are so many people needing the bus.

My wife and I are vacationing in Canmore, on the Three Sisters Parkway area, for one week and have been using the Roam transit bus service everyday since we arrived. The buses are always on time, large and very clean. We have been to Canmore quite a few times over the years and this bus service has been great for us. Quick trips into town and also for planning longer days and evenings without having to worry about parking or driving back to our condo. Hopefully the transit system has future plans for electric buses which would help even more with Canmore vehicle traffic and environmental impact in such a s beautiful area. Great job.

Absolutely horrible experience, extremely disappointed. What service, in the year 2021, does not email you a copy of your ticket as well as a receipt? My husband and I are on our honeymoon and we were very much looking forward to a day trip out to Lake Louise. We booked our tickets online so as not to lose out on a seat. Big mistake. As previously stated, they do not send any form of confirmation, whether that be over email or text— they ask for both your email and phone number when you book, however. I know for a fact that my transaction went through because I can see the transaction in my records. I had asked the bus driver if he could somehow look up our tickets if we could show our ID to prove it was us. The answer was a swift no and we were booted off the bus. I’m sure Lake Louise is beautiful— I’ll never know at this point. Put the money towards a rental car and just drive out instead of dealing with unprofessional services like this. $40 I’ll never see again and no refund. Absolutely abysmal.

For popular route such as line 1, there are many buses coming, although there are some small delays. For unpopular routes, the schedule can be scrambled. My weird experience is: they have information board at some stops showing you the next bus arrival time. When we got there, it said 27 minutes, which was totally off the schedule. 10 minutes later, the waiting time became 60 minutes. Another 30 minutes later, the bus passed by us, as we had already been on our way walking back to the downtown. If the system cannot provide accurate and consistent information, why even bother to give one? And how can bus riders build confidence on this public transportation and be willing to use them ?

I use roam all the time, and it’s useful especially to get between Banff and canmore. But how can a bus that serves a small community and has a “set” schedule be so late all the time. The live bus shows the sitting at random stop sometimes and skips entire times too. Makes me miss my connection to Banff or Canmore and makes me late to school and work.

Very clean, on time, super polite drivers. They are respectful and helpful. The bus saves you a lot of time and you'd not have to worry about parking hassles. I used the bus from the free train parking lot in Banff, to the Banff gondola area, and from there to lake minnewanka and back, for free - I had to show my gondola tickets and I was allowed to hop aboard. The driver pointed out some wildlife, and slowed down to enable us snap photos of the ones we saw on the way. I'll definitely recommend using the roam bus if you're in the Banff area.

Very disappointed with this ridiculous company. First, you are told to meet at the High School Transit hub, but it turns out that this is NOWHERE NEAR the public parking area, so if you follow google directions to the school, you will be wasting lots of time looking for parking nearby. When you finally find a legal parking spot and race back to the high school, they have given your seat to a standby. No, actually they have sold your seat - for $20 round trip, to Moraine Lake. We arrived 12 minutes before our departure time, after a big hunt for a parking spot, and were sent to wait in the NO RESERVATIONS line, and because others were in that line who didn't have a ticket in front of us, Roam sold them a ticket and left us behind. We had to come back and line up again in the NO RESERVATIONS line and leave at 12:45, which gave us less than 1/2 hour at the lake until our return trip. It seems to me that they may as well just have "first come first served" line since our tickets were not respected anyway. AND there were many people in the same situation, all missing the bus, so to speak, due to wasting time finding the parking lot and being "too late." I wonder how much extra cash they make on each trip, since there is no refund and they resell your trip while you stand there. Also, one operator, Natasha, was rude and snappy and made the whole situation miserable. Luckily, on our return trip the driver was sweet and that helped to cheer us and I do want to give her a thumbs up (September 25, 3:45 return from Moraine Lake). Banff is Canada's showcase to the world and there is no excuse to portray the poor organization and rude behaviour we experienced in the morning. My suggestions are to have the parking lot and bus location together, no reselling of tickets to stand-by people who do not have a ticket while you are forced to stand in the wrong line, and find people who represent our values of friendly, polite service.

I had a wonderful experience traveling to Lake Louise last weekend. The driver, Heena was very friendly and helped us reach the destination safely eventhough the weather was not at its best. Appreciate her driving skills and friendly behavior.

Why even offer an app that tracks if it’s never accurate, some buses disappear completely, unsure if they don’t turn theirs on or the mountains cut out their location while traveling on the #3, I understand that there’s no cell service in certain areas on the highway, but I’ve boarded buses that aren’t showing their location at all.. it’s extremely unreliable, better have nothing better to do than wait for 30 mins at times.. Can you guys at least have your staff provide updates online? I do understand road conditions are poor at times, so be transparent and give up to date data and help people out who are waiting in the -20 temps. Again- I understand this is public transit but stop trying to be ahead of technology and act like you’re current, making intelligent decisions-when you prioritize bike racks and ski racks over people ( bike rack is never used as there’s one on outside of bus, ski racks I’ve never seen anyone use as they would prefer to hold their gear close) Improve please! I do appreciate the versatility but let’s clean it up and add more seats, buses, updated information !!

I’m a Banff local. For the last three months the bus is consistently so late that it skips times and goes to the next one. I normally catch the 2 going up tunnel mountain at 1:34. My shift starts at 1:45. The bus regularly doesn’t come until 1:52. If you can’t keep the scheduled times that are not only on the sign but also your website then those shouldn’t be the scheduled times. I’ve seen buses waiting at the Banff high school stop until 1:52 because they missed the 1:34 pick up. I understand that the bus is late because there’s people walking on Banff Ave which is why I haven’t left a review till now. But being late regularly and skipping bus times altogether is unacceptable. I’m absolutely disappointed in roam transit and ask that they do better.

The bus didn’t stop because it was “FULL” But I was just by myself on the bus stop waiting 20 minutes already because the bus was late ! In -20 degrees, when the bus finally came - route 1 - he just waved at me at the sign that is full but I could definitely see there was a space for one more person to stand . The walk from the Rimrock to town is too long and dangerous along side the road ! Than I had to wait another 30 minutes for another bus, also with sign that is full but thank God the driver let me in - with plenty of seats to fit another 30 people . This is big waste of my time and there should be extra buses on long weekends for people going to gondola and hot springs, for me - as a worker who finished shift at 4 pm and starting my second job at 6 pm and almost not making my second job on time is outrageous . Please Roam - do something about this !

The Roam transit was such a great experience! The drivers are so nice and it's a great bonus to have this service free with your hotel stay. They had so many stops available and having them electric as well is so cool! Plus their decals on the outside of the buses are awesome.