Shame about the prices. Way too expensive when you actually think about it. Queues are horrendous unless you pay a fortune for fast pass. And if you are only taking your children and not really going on many rides even worst. But there are good things too. The castle is beautiful ( shame it hasn't been restored yet, if they ever will, it would be an amazing achievement) and the gardens are an incredible refuge from all the chaos around you. Fun paths, quiet ones and almost secret ones. Up and down there's paths everywhere. When you reach the Chinese temple in the lower lake the noise is almost gone. I walked around there for hours while my kids were on the rides. It was so peaceful. Beautiful. The only other downside was that even though there were some security guards walking around once in a while there were still people smoking stuff they shouldn't around there. The smell really ruined it.

Brilliant theme park with tonnes of different rides to suit different ages and thrill seekers. This was my first time visiting and will hopefully not be my last. We did the Halloween fright night and it was fabulous. I have been to the Thorpe Park one as well and would definitely say Alton towers was much better and scarier. The rides exceeded expectation, ones I would definitely recommend are Smiler, Oblivion, wicker man and Rita and Thirteen. The Halloween mazes were brilliant if very scary. You have to pay extra and book in advance for the mazes, but they are totally worth the price. A 2-day pass for fright night starts at £56 pp. There is also lots of themed accommodation near the park. It is fairly pricey but a great little fun getaway. Fast track is good obviously but does come at an extra cost. The ride wait times can vary and during fright night can be fairly long (check the app as you go around to see the times). Also have a look at the offers as you can get some fast-track tickets which allow fast track on specific rides so might be a better option. Overall great theme park with lots of fun to be had!!

Loads to do for the kids waiting time was reasonable for all the rides The prices were what you would expect from a theme park and for us old people the house is well worth a look if you can get in which unfortunately on this visit I couldn't but on my last trip I was able to have a good look around.can also recommend a stay in one of there woodland lodges they are not big but adequate.They are clean and have plenty of towels etc.Also the location is fantastic my only complaint would be the prices in the little shop but with a Tesco only 15 minutes down the road this wasn't a problem. All the staff are extremely polite and helpful which makes for a pleasant change in this day and age.The buffet breakfast in the morning was lovely with plenty of choice and all the food was fresh and there was no wait to be seated.The mini golf that was in with the price was a good laugh and the waiting time was minimal. All in all a fantastic way to spend two days.

Great day, very expensive because you need the fast passes to actually get to go on the good rides without having to queue for an hour and a half for each ride. The fast passes enabled us to go on everything we wanted. Beautiful park though, I enjoyed the flowers and scenery as I don't go on the rides. Would go again.

Alton Towers is definitely best with bigger kids, who can appreciate its thrill rides. But there’s plenty for younger kids too – my youngest loved the Farmyard with its gentle rides and attractions, the Ice Age 4D cinema, and the Charlie and the Chocolate Factory dark ride, culminating in a magical trip in the Great Glass Elevator. For kids still not sure or not yet big enough for the major coasters, there are other rides such as the Runaway Mine Train and the Flume.

I visited with my family yesterday and we all had an awesome day. My youngest wasn't really wanting to go on the big thrill rides where as my eldest son did. My wife took my youngest to all the family rides and activities while I took my eldest to all the big hit rides. The light on everyone's faces towards the end of the day when we regrouped was fantastic. Everyone had the best day. Going during school term time is the key. Don't go during peak weekends. I've also been before during their Halloween event and that was so good!

Wasn't too busy as out of season and we got a brilliant deal. Lots of entertainment and staff were great. The gangster granny ride had my kids shocked at the end it was brilliant. Their sea life was brilliant too, kids loved it and was free. Bring masks

First time going here. Will most definitely not be the last time. Thoroughly enjoyed every minute of it. The rides are fantastic and comparing them to universal or Disney, they come out just as exciting! Oblivion was jaw dropping, thirteen was unexpectedly amazing, wicker man being a wooden coaster thrashes you around. Tickets were £38 for each adult when booking in advance, and so was well worth it. The turnstiles were a bit awkward as if you didn't get through in one rotation or it locks, you can't use your ticket again. A friendly member of staff will sort this out for you though. All in all, a thrilling and brilliant day, book in advance, don't bring bags with you if you can help it (I brought a coat with plenty of pockets), as they are not allowed on rides. Fast track would have helped as the queues on an off peak weekday were still upwards of 30 minutes, so essential on a holiday or weekend.

Love this place. Come every year. Beautiful grounds, kept clean, plenty of space to wander or sit and have a picnic (unlike Thorpe Park). Wear comfortable shoes and if you're not great with hills use the cable cars to move from sector to sector. Rides are rarely closed (unlike Thorpe Park). You can walk through part of the old Castle, you can walk the gardens and find ponds and lakes and wildlife. Oh and the rides are 👌🏻.

A great couple of days, great rides, great location. Love roller coasters and these are some of the best. Frustrating how often rides close. We wasted about 3 hours over the 2 days waiting in queues only to be turned away to come back later when they ride closed. I understand safety is paramount and I wouldn't expect anything less, but communication was extremely poor and announcements could not be heard in the queues. Also they need escape routes from queues. Getting to the front to be told to return the way you came through the queuing lanes just added to time wasted in the park. Leaving the car park was a nightmare. Why not just add £1 per entry ticket instead of charging car parking and scanning tickets at the car park exit - it would reduce queues I'm sure! 🙂

Best theme park in the UK for sure. Brilliant 2 days (I would suggest going for 2 days if you want to do all the main rides, unless it's a particularly quiet day.) Highlights are Wicker Man and The Smiler, fantastic rides. Queues can be long, but it's to be expected. The only downsides are the prices for food and drink, but take a packed lunch and you're all good. Plenty of picnic benches etc all over the park.

Alton Towers is a very creative and expansive place to visit, a place which will make your day brighter and bring you to some unseen adventures. The rides are impressive as well as scary, though entertaining for everybody. The only reason I personally rated this place with 4 stars is because the queue times can often be very long at peak hours.

Alton towers is a really nice place for children at the moment. Lots of Christmas trees and rides. And the Shark Bait Reef by Sea Life is great for all the family. How ever I went for the castle and gardens. The castle is closed. And a little of the gardens are open. And most walkways are shut off. So you don't get to see the hole of the park. Pinball Wizard was the only ride available for adults. But the staff were great. Food is expensive there and very limited. I love a full English breakfast but there was none of that.

Great day even though the weather wasn't a blessing hot day. Haven't been here in 10 years so coming back with children and some new rides was a refreshing change. For a weekend it wasn't bad and there was some queuing but again, not too bad. The app being used around the park was good and helpful with all the information available

I have been to every theme park in the UK multiple times and Alton Towers is by far the best one of all. All of the roller coasters are fantastic but for their own individual reasons. The park grounds are absolutely stunning, with the abandoned castle being the centerpiece. I cannot recommend this place highly enough and I cannot wait to go back with or without my kids.

Great day out, cheap deal on Merlin pass, otherwise very overpriced. Nice walks and attractions. Pays best off weekdays and out of holidays to avoid big queues. Visit of castle should be a must and lovely walks in gardens. Good food options.

We had a great day here, some great rides, and some of the old rides still delivering great thrills. However, surprising amount of rides breaking down through the day, food an absolute rip off, some of the rides need some TLC, Nemesis needs a lick of paint and a tidy up in general, some love for an older but still awesome ride! Finally parking should be included with these ticket prices, and we were nearly blocked in because the car beside us was not in their slot properly, and one at the end of the row for exit completely blocked the row so we had to reverse all the way up the row !!

What an awesome place! First time here and it’s just amazing. One day is just not enough. Definitely get the fast track for the more popular rides and download the app to strategize the day. I liked the rollercoaster restaurant. The food was just ok but I recommend the wraps. Without a doubt a great place to go for some family fun!

We had a great day out yesterday. We bought a silver fast track pass so managed to get on 6 big rides quickly. It was quite expensive to do that but worth it as a one off. The only thing that let the park down was the lack of signage to direct you to the correct areas for each ride. We actually had to ask a few members of staff where we were going. Over all a good day had by all and enjoyed lots of rides as well as the stunning gardens.

Great rides, storytelling & friendly staff! Only downside is long queues (ride waiting times up to 90 mins at peak) and this is further impacted by lots of fast trackers (paying queue jumpers). Hotels and Stargazing Pods are comfortable and fun accommodation for families

Our first visit for over 13 years and loved it. We took our 10 year old and his 15 year old cousin. Both thoroughly enjoyed themselves. If your child is close (just over) to 1.4m it’s worth going to guest services first thing to get them properly measured and get a wrist band so each ride doesn’t have to check them. Food was ok, and the park was very clean and tidy. They put a lot of effort into the atmosphere as well as the rides.

We stayed at Alton towers hotel for 2 nights as we couldn't go abroad this year due to recently taking a foster child who didn't have a passport and I'm so glad we did. It was magical, the staff were always lovely, the hotel was the highlight for us and the kids (included breakfast was awesome). The park itself was spectacular, the wait times on some of the rides were kind of crazy but we ended up buying the fast track passes for ones we really wanted to go on. Overall I can't wait to come back

Really enjoyed our time here even with the high volume of guests. Really great roller coasters. Unfortunately I couldn't try them all as the majority of wait times didn't go below 60 minutes. We had lunch at the Rollercoaster Restaurant. We've been to one before at Europa Park. This was a let down. The food took ages (I think this was a fluke for us unfortunately). And the taste didn't justify the water. The gardens are peaceful and a great walk around. Tickets are significantly cheaper online. Highly recommend buying in advance.

We drove up on the Friday and spent the afternoon at the water park. We stayed at a premier inn not far from alton towers, worked out a lot cheaper then staying on site as we was up there for 2 nights. Spent all day Saturday and Sunday in the park, kids loved it, rides for all ages ( except young babies). As in most theme parks the ques can be long (60+minutes) for the big rides. Be prepared for lots of walking as this place is massive, it didn't help that the cable carts that take you from one end of the park to the other were not working, been down for a while apparently. Would highly recommend doing more then one day to get the full experience. Great place, we will be going back

Kids had an amazing time there from opening to closing, I never saw them all day. I spent alot of time in the gardens and I enjoyed the piece and quiet away from the main park. I can highly recommend the doughnut from the kiosk by Alton Manor, not cheap, but well worth it. Wear comfortable shoes as a lot of walking which I was fine with, but some may struggle. My only grip and it is a small one is the price of parking. Final comment the toilets were as clean at the end of the day as they were at the start.

Visited here (23/05/24) and half a great time. Got on most of the rides. Shame wicker man wasn't working or Rita, but still enjoyed it. Had a nice walk around the gardens for the first time in years. It didn't disappoint.

I went here in Easter brake and fully prepped for all rides. But I wasn't prepared for the amount of times the rides broke down most of these where the roller coasters. With even the first ride breaking down just as I started to queue. But then the all new Nemesis Reborn had a 80 minute queue and I queued for about 70 minutes to brake down for 2 hours. The queues are long for the coasters so be prepared. But except the breaking down every 5 minutes I would strongly recommend going here it is very well themed, there is a lot of facilities and various different choices of merchandise. And most of all very good rides.

Some of the rides are great. It's a shame some aren't working at the moment and a few stopped working during the day but they got them open again fairly quickly. The place seriously needs some more consistent tlc it looks like they've started that with the recent redo of Nemesis and the surrounding area.

I'm thrilled to hear that you had a fantastic time at Alton Towers Resort with your family! From thrilling rides to captivating attractions, the resort offers something for everyone. The adrenaline-pumping roller coasters, mesmerizing shows, and beautiful surroundings create an unforgettable experience. Whether you're a thrill-seeker or prefer more leisurely activities, Alton Towers has it all. The friendly staff and well-maintained facilities add to the enjoyment, making it a top destination for families seeking adventure and fun, end of the day we all have a lovely day my children went to all rides and after we took a watersplash hotel and 2 day ticket.

We had a great day out. Queues were pretty long even though it was early in the season. Lots of rides only had reduced carriages that didn't help. First time riding wickerman, which was much faster than expected and a great experience in the ride.

Incredible day out, literally zero queues with either walking straight on to the rides or waiting a maximum 20 minutes. Gold Merlin Pass and Adult General Admission, booked the night before 🙌🏽🎢 Parked in Carpark C, walked in through the none busy Resort entrance. Grateful for not having to queue for the monorail or walk the great distance to the main entrance. Happy security, helpful and informative. Thanks guys ☺️ We managed to ride all the big rides apart from Rita which was closed all day. Smiler closed whilst we were in the 20 minute queue, but we left and came back to it later. Leaving was no bother, through the Resort exit near Galactica. Epic entire day out. Thanks Alton Towers and the team.

Day 2 at the resort for us, and it was full of visitors, being bank holiday weekend was to be expected. Monorail not working on our arrival so walked to the entrance. Got through security swiftly with friendly staff. Ride times were an average of 90 mins but thankfully we had rode alot the day before. An absolutely stunning resort to walk around, so comfy footwear highly recommended. Shops nice and stocked, friendly attentive staff, and being gold merlin passholders got further discounts on merch, food and drinks. Various parts of the resort had actors making the experience even more thrilling! We will be back! The monorail was working thankfully for the end of our day! Oh and I have a fav coaster now, Thirteen 😍!!

Nice park with a lot of really good rides. I went during a very busy times so 60 min queues were expected. The rides seem very unreliable tho . We went to 4 attractions where we had to wait 15 min longer because of malfunctions and the rides were always open from 11. Food was expensive but I brought my own. The rides were fantastic as always and worth the wait. The gardens were also a really nice breather from the busy theme park. I would go back someday and I hope the rides could be more reliable.

I went to Alton Towers on Saturday, it's definitely the busiest day of them all, but other than that I had an amazing day. The thing that ruined it was the queues,I waited 1 hr and 45 mins to get on the ride 'The Smiler' don't recommend to go on the weekends. All the other rides gave me lots of adrenaline, I loved them very much.

It was opening day so it was very busy with Nemesis reopening. They have done such a great job with it, it looks to be a turning point for that park. If they keep this up, Towers will once again become the UK's best place to visit.

It's getting there, things are looking up for the resort. It's tidier, cleaner, and more welcoming than it's been in years. Ride wise it has a great mix, Nemesis Reborn and Wickerman are true highlights. But there is something that really lets the place down - food. It's awful, everywhere. And not normal theme park/cinema/stadium bad, a new type of bad I can't explain. The prices are absurd, fine, it's a captive audience. But at least provide something edible. It totally brings the entire guest experience down, and is making me think twice about staying over next time. I can't bring my own food for the entire stay, but I can't get figuratively smacked in both the face AND stomach by overpriced, terrible quality meals for two or more days again. Sort it out, it's your biggest flaw in a park that is on it's way to being the best day out/short break experience in the UK. Also, the gardens look so unloved it's upsetting. They've been a part of mine and my families visits for over 50 years, but within the last 5 years they've fallen apart. Look after them, they're unique and special and make your park stand out.

Very good waterpark with original and nice staff. Unfortunately I found 3 minuses: 1. 55 minutes waiting on queue to the longest slider is really to long (We passed away this attraction) 2. Stairs under the water could be covered by something softer. My wife almost broke her toe. 3. Wasps outside. I'll recommend to take anti wasps spray. However, it's really wonderful place for all families.

Good weekend . Some arias looks tired . 2 rides not working , and 2 rids stopped while we in the queue after 40 min 🤨 . People smoking even weed in the queue. Much better value for your money abroad !

Absolutely Amazing! We are coming here since kids where tiny and from then until now they are 11-8-6 years old. Great slides and you have a real sunny holiday feeling even I February when outside is cold and rain! Can’t recommend enough!

Best water park we've been in! There are so many slides, interactive bits, places to relax.. Plenty of life guards too so you don't need to worry and the baby section is well away from where big kids would play.

Great place to visit.. lots to do but really more suitable for older kids/ teenagers... not much to do for primary school kids. Staff are friendly and helpful 🙂👍

Fabulous stay with my two boys aged 5 and 7. Lovely and warm, not too busy despite half term, and food not too badly priced. Lots to do to make this a full day and would definitely return.

Lots of walking. Rides are really scary 🥹. 1 day is not enough to explore everything. Need 2/3 days to stay to explore the whole park. Anyway had a good day for short visit. CBeebies section is good for children. Recommend 😃

Great day out, family of 2 adults and 2 kids £62 for 6 hours in the sub tropical paradise. Great value staff really helpful and children didn't want to leave. Would recommend going when most schools are off like we did. Food we purchased was great as well

Brilliant place to visit with friends, family, and especially children. Both the design and the facilities are state of the art: good quality and safe materials, fun games, slides, water guns, buckets, water currents/streams to travel on, pools of various depths, plenty of seats and tables, drinks, food, snacks and desserts (ice cream), etc. Anyone over 1.1 metres can try the large slide, however, there's quite a long queue for that most of the time so it requires some patience to wait for your turn. The water looked and felt clean from morning until the closing. The changing rooms and toilets are also clean, easily accessible and conveniently located. It's very fun, therefore kids often play here until they get totally exhausted. It is worth every penny of the admission price. I can only recommend it.

Great for young children. Our son is 4 and a half and it was perfect for him. He loved the lazy river and most of the flumes he could go on with an adult. They are gentle flumes, some you use a rubber ring (with an adult) and others he can go on alone. Plenty to do for him. Outdoors was closed today, not sure why but looked nice.

This adorable little park is absolutely delightful, offering just the right amount of amenities. It's the perfect place to relax and have some fun with a pool and a couple of water rides. Everyone, from infants to the elderly, can enjoy themselves here. The water quality is excellent, the staff is friendly, and there's plenty of parking available. We had an amazing time with the kids!

We came during Easter and as expected the place was packed, however we still managed to have a great time, there was plenty of space in the changing rooms and even a table to eat. Lifeguards were on duty looking after everyone without telling people off all the time. We will definitely call again

I have always loved Alton Towers going on all the big rides. This time took the kids for Cbeebies land and the water park, the water park was brilliant but be prepared for long ques for the slides if you go in the morning, also the monorail was not working so it was a good 30 minute walk from the hotel to the main entrance, only managed 3 rides as even Cbeebies land has que times of 60 minutes. We stayed in the splash landings hotel, the rooms we were very tidy and clean and kids loved the arcades, entertainment and all the other features.

First time here and we enjoyed it. There about a 20 min wait for some of the bigger rides. Would definitely return

Lovely place all together. The staff is so amazing and so polite. Waterpark is amazing Definitely we will be back

Loved this place! All the family enjoyed from Nearly two to nine. A small incident with a child pushing one of ours down the slide… anyway after checking he was ok management resolved it, all you can ask for.

Great day out for all ages, my 4 year old loved all the pools and the slides that he could go on. The massive bucket of water that tips is great fun to stand below. Both indoor and outdoor pools are a nice temperature. If you want to eat or have an ice cream/lolly or a drink then bring a few Pound as it's not the cheapest but that's the norm with these kinda places. Staff were friendly and helpful. Definitely would have no problem going back again.

It was a great experience but I was expecting bigger rides. The indoor place is way too hot. I was happy to find the outdoor system jacuzzi and bit of fresh air. The blue ring rides were a bit waiting. Good place for group and family day out.

Thoroughly enjoyed our trip to the waterpark today. Staff friendly and all water slides easily sign posted with rules and weight etc. Some of the area is looking abit tired and needs painting. Would visit again.

The hotel itself is fantastic, with loads of additions to make it more family friendly, from additional handrails at toddler height on the stairs to cots and bottle warmers in the rooms. The evening entertainment was really well done and my kids (3 and 5) had a wonderful time at a range of shows, meet and greets and a disco. The only downside is the restaurant: I thought this was quite poor for the price point with quite a small range.

We really enjoyed our stay here, so much entertainment for the kids. The themed rooms where an extra special treat which our little ones loved and enjoyed much imagination play in the room as literally the entire room is themed! The food was OK but very costly for what it is. What was good was that baby food was free and readily available in the windmill restaurant. High chairs where not cleaned great but staff where happy to re-wipe. Staff were all very pleasant and great with the kids. Hotel in general was very clean, maybe a costly short break, but certainly worth it for the memories made with our family!

I recently encountered a frustrating experience with CBeebies Land Hotel at Alton Towers, and I feel compelled to share my disappointment. I made a booking and successfully processed the payment through their official website. However, the website mistakenly considered my payment unsuccessful, resulting in the automatic cancellation of my order. To make matters worse, the room was promptly allocated to someone else. Frustrated by this issue, I attempted to contact their customer service hotline more than 20 times without success. In desperation, I physically visited the location, where the hotel staff confirmed it was a system error on their end. They assured me a refund within a week. As a precaution, I also obtained their work email due to the phone line's unavailability and reference number (2900722) and Booking Numbers: 20021085 & 20021290. Regrettably, it has been over a week, and despite sending multiple emails, there has been no response or refund. This lack of communication and failure to address the issue promptly has been immensely disappointing. It's disheartening when a system glitch leads to such inconveniences, and the subsequent customer service experience leaves much to be desired. I hope this review serves as a constructive feedback opportunity for Alton Towers, urging them to improve their communication channels and address system errors promptly to avoid similar issues in the future.

Absolutely wonderful. Stayed overnight during half term with the children. Amazing experience, so much for families to do. Superb CBeebies rooms and enchanted lodges! Very helpful staff. Especially to Jeanette at CBeebies hotel. So friendly and helpful. If you haven’t stayed before, do not hesitate! Great place and entertainment.

This is a must for kids, vibrant and colourful. Loved themed rooms and overall kid-friendliness. The evening shows were great, very engaging, and enjoyable for the kids. Great security for kids. The breakfast is great, with a lot of choices for kids. The staff is very friendly and well trained to handle messy kids. My boys made so much extra work for them, but the staff always attended them with a very friendly smile. Highly recommend it.

My kids (5 and 8) absolutely LOVED this place - really friendly staff, very clean rooms, bit of CBeebies magic everywhere. The staff were really knowledgeable and friendly, and the entertainment was great. Food in the Windmill Restaurant was much nicer than we were expecting for Alton Towers (given how rubbish the food is on the theme park)! - adult options were very tasty and kids menu was everything they needed. Pricey but memorable short break.

Amazing for the kids. This was actually so much better than the theme park. There was lots for the kids to do and many planned things where adults interacted with them. The rooms are super clean and great for families. Will 100% suggest a stay here. It is also super safe. They have fobbed doors and take precautions needed.

As a family of 3 we did enjoy ourselves. However, we found that they had oversold on tickets where we had to wait 65 minutes on a couple of rides in CBeebies land which when you have a 3/4 year old this is not ideal at all. I expected queues and it was the beginning of half term. Now when it came to food.. we had no other option than the all you can eat buffet here on site (we realised afterwards we could drive out to a short distance where there are food places too eat) and the cost for 2 adults and a 3 year old was £61. The food was very very basic/ average and we really wasn’t impressed with the quality. It isn’t my cup of tea anyway but with tried it feeling left with not many options and we was disappointed. We stayed in splashlandings hotel and the entertainment was good. Similar to an all inclusive hotel when you are abroad. The whole experience reminded us of this. We didn’t have a bad experience and enjoyed the water park ect but again it was so busy.

‼️warning BEDBUGS‼️ We stayed on the first floor last weekend for 2 nights and we are all covered in bites and have brought them home. I have had to throw away belongings and spend a significant time freezing/ washing. Was otherwise a positive experience. Research preventative measures before you go!!!

There is only one word for this place and it is WOW, I spent two nights there with my two young children and my wife and it is honestly a child’s paradise. The staff, the service, the room. Absolutely everything was perfect! Every detail of the place catered for everyone. The bedrooms especially had everything you need for young children. I can’t speak high enough of how happy I am with this place! I’m just disappointed I never got to experience this as a child but this was an amazing experience! I recommend any young family to go! It is money well spent!

The hotel itself was great, the receptionist was fantastic however... The staff in the restaurant were really grumpy for breakfast. They were all stood by the food getting in your way, commenting on weird it is to be vegetarian. I felt sorry for the customer they were talking about, all because he asked for veggie sausages. They should have been spread out across the restaurant clearing plates and speaking to people. When I tried to come past with three plates of food for my family, they just stood in front of me. They did not move until I said can I please get through. Still then they only moved enough for me to side step past them. We then went over the main hotel and the staff were lovely. Talking to our daughter, being helpful about the swimming and generally better trained to help. I would go back but when we do I will not accept the poor service in the restaurant. We went on the 14/15th March.

We are a family of 4 with an 18 year old and 4 year old son. Whilst we only stayed here for a night this was one of the greatest stays at any hotels we have ever had. It was amazing not just for my 4 year old son but also for my 18 year old to see the childhood characters that he grew up with. The entertainment absolutely knackered out the little one which is not usual. The staff are really helpful and kind. Would definitely recommend to any family.

We’ve just returned from a magical couple of nights at CBeebies land hotel for our youngest 2nd birthday, we opted for a themed room(something special) and our 2 girls were in awe! All staff members are super friendly and interact with the children and there’s entertainment going on throughout the day and the evening with characters meet and greets and little games along with a couple of discos. The location of the hotel is brilliant, there’s a little pathway that leads you across to the other two sister hotels on the resort and then up towards the theme park. The windmill restaurant is also brilliant, the food is lovely (although quite expensive) but the breakfast is fantastic, so much to chose from. There’s also milk and water dispensers around which was super convenient because our youngest still has whole milk bottles before bed which we kept stored in the mini fridge that’s provided in the rooms. Overall we are so happy with our mini break away and we cannot wait to book again.

Wow! Absolutely blown away after such a fabulous stay at the hotel. From start to finish, it was a perfect experience. The staff were all engaging and helpful. Our 3 year old, 11 and 15 year old all found the experience enjoyable. The rooms were very well thought out and toddler friendly. This was my sons first stay away from home out of his cot and I was pleased to see so many options for safe sleeping within the room. We found the food at the location was good, nothing fancy but you don’t come here for that as it’s for the children.The breakfast was great with plenty of choice but make sure you book in advance as it is always busy. I would also advise eating dinner here too, this was far nicer than the crooked spoon. As expected, everything is super expensive but at long as you come with the knowledge that you will be spending lots on food etc, there should be no surprises. The entertainment for the kids is what makes the experience at this hotel. Our youngest loved meeting bing and the other characters. Free milk and water was an added bonus. Would highly recommend the hotel to any young families looking for a short break with plenty to do with children.

This summer was our third visit to the hotel, so that should tell you something in itself. We have stay at all the hotels in alton towers now and I have to say the facilities at the cbeebies one are definitely the most modern and best. The family rooms are spacious with a double bed and seperate bunk bed area for the kids. A decent sized bathroom with a bath too and not just a shower and all the other things you would expect from a hotel. The staff are friendly and I have to say - have the patience of saints to be able to deal with so many children. The hotel is decorated in a completely immsersive way and there are plenty of shows on from the afternoon till bed time to keep your little ones entertain and occupied throughout their stay with a chance to meet and take pictures with some of their favourite characters. The breakfast buffet has a HUGE variety of optons to choose from of hot and cold food. Full english, pastries, pancakes, cereals, fruit, yoghurt and a whole range of drinks too. Dinner on the other hand is not included in the price of your stay and this last time we noticed that the prices of the food had increased ALOT. It is expensive. You are able to book a table at any one of the resort hotels restaurants during the stay so perhaps it might be worth checking the menu of other restaurants to decide where you’d like to eat for the night. Safety in this hotel is uncontested too as all adults are given a lanyard to wear during their stay and are unable to access the elevators without their room keys. Sadly we had decided that this would be our final visit as our kids are just too old and the novelty has worn off for them.

Magical experience visiting with toddler, got to see some of there favourite characters. Definitely would aim to go midweek next time to avoid queues. One day isn’t enough to do everything in just CBeebies land if your child is still taking naps! 😊

Been a few times with the kids who have always enjoyed. Kids entertainment runs daily from 3-9pm. You literally don’t have to leave the hotel there’s so much to do for the kids. Rooms are lovely and morning buffet is good. You are also given a VIP parking pass for Alton towers.

Last minute booking for little ones birthday, didn't have any expectations from the staff as we didn't put down about the birthday but staff made him feel special! (Thanks you davey? I think that was his name bit of a midland accent)

For the last 7 years from the birth of my youngest daughter we have come to cbbies hotel. This year how ever the hotel was fully booked. So we booked the loges in the enchanted village as it is located next to the hotel, so we could still get to the evening entertainment for her. Confronted at the entrance with are you staying at the hotel and then told to leave. Extremely disappointed and as you can imagine my youngest was emotionally upset. Most likely will be the last time we will be visiting the entire location. Food is getting questionable and the queues are horrendous.

The rooms are average quality, they are okay. But no Hotel WiFi. Couldn't work out how to open the window a crack for fresh air. 🌞 None of this review reflects upon any of the staff, they were perfect, it's rhe corporate designs and infrastructure that let's them down. The food in the restaurant is simply horrible. My wife and I chose a cajun chicken burger, with pulled pork. These cost £20 each. They were cool, not even warm, the melted cheese was solid. Upon taking the meal apart, the pulled pork was a teaspoon amount. The least appetising food I've paid £20 for in a long time. I simply couldn't eat it. Beth was our waitress, she was lovely, it wasn't her fault. They reduced the bill by 20%, so we paid £16 for burgers we couldn't eat instead. 😆 So I looked fwd to the Americano sitting there waiting to console me ... nope, that was a distinctly watered down, see through black coffee, that looked and tasted like the 2nd use of a Pod. But seriously the low quality vs high price food in the restaurant is the reason we won't come again. 🟣 Parents I recommend Legoland and its Hotel instead!

We went to the theme park yesterday (Nov 2023) for the first time with our kids 4 & 6. They absolutely loved it, & so did we! My only negatives are that parts of the park are looking a little tired & in need of freshening up, & that there's only one place to eat which gets very busy at lunchtime, & nowhere that we could see to sit & eat a picnic. On the whole though we all had a brilliant day!

We had a fantastic stay with a 4 and 1 year old. The welcome from the older chap who works on the door was really informative and friendly. Make sure you pick up priority parking for the park, this is hugely beneficial when on your way back with tired children. The room was well designed and spacious with two sleeping areas - perfect when you have a baby that doesn't sleep. It is extremely toddler friendly with a toilet seat, baby bath, nappy bin and cot etc. The entertainment and characters were all super and there was so much on. The whole hotel has been so well thought out and has a bit of 'magic'. The only small improvement would be the food. Breakfast was perfect but dinner in the windmill wasn't the best. The menu is limited and very expensive for what it was. The service started off great but then became very slow as it went on. I did like the salad bar but the rest could do with improvement. However, it was still worth eating there for us, for the convenience.

Had a fantastic stay at the cbeebies Hotel as a short break. Every member of staff we met were so lovely, helpful and very accommodating. Rooms were fantastic, entertainment was brilliant. The only thing that let it down for us was the food served at breakfast, and the very limited continental breakfast options. We went during the quite time at the end if November which was ideal for my little boy. Will definitely be returning next year 😁