I’ve been wanting to stay at the Enchanted Village Treehouses at Alton Towers since they’ve opened, and as it was a friends birthday, 8 of us pooled together to stay in one during Oktoberfest during September 2023. I’m not going to soften the blow – this is one of, if not the most expensive accommodations on-site at Alton Towers, but was the price-tag worth it? I think it was!
First off, once booked, we received all the normal confirmations as you would expect. What was nice however is we received a phone call a few days before we checked in from a very friendly woman, who explained everything we would want to know about our stay. It was a very nice personalised touch, and got us excited for the trip.
Upon arrival, you get 2 reserved parking spaces at the Alton Towers Hotel which we took advantage of. As check in was at 2pm, we headed into Alton Towers in the morning and then headed back to check in. There is a specific Enchanted Village Treehouses check in area in the Alton Towers hotel, where you’re met by a member of the team who give you all the details you’ll need, keys and tell you how to get to your lodge. Once the paperwork was done, we headed to the lodge.
The Enchanted Village area is car free, so we grabbed our bags and headed to the lodge. The host who checked us in stopped by to show us how everything worked, and again, this very personal touch was greatly appreciated and did elevate the experience somewhat.
Upon entry, the Treehouse was impressive, with massive high ceilings and big windows overlooking the forest. There were lots of little details throughout the lodge such as little ‘fairy doors’, books for children, mugs with hot chocolate and biscuits, as well as an XBOX with games. As it was our friend’s birthday, they organised a really lovely treats hamper, including sweets, popcorn, some Wickerman goodies and a bottle of Prosecco – it was a really lovely surprise and one he hugely appreciated.
The highlight however was the hot tub on the terrace overlooking the forest – it was fabulous and, in my opinion, made the price tag of the Treehouse worthwhile. There was something quite special being sat in your lovely warm hot tub sipping some bubbles overlooking the forest. The bedrooms were fairly small, but as we were staying just the one night, we didn’t spend a huge amount of time in them.
As part of the package, we also got 4 Fastrack passes per person for The Smiler, Spinball Whizzer, Runaway Minetrain and Wicker Man. These do change throughout the year so the rides may be different, but this was a great bonus as it was a busy Saturday on the park.
As part of the package we got breakfast in the Crooked Spoon. I’ve left a separate review of my experience at The Crooked Spoon as this was very disappointing, and did leave a sour note on the end of stay – but I feel that the Treehouse itself shouldn’t be penalised for the poor experience there.
Overall, as a treat for a special occasion, the Enchanted Village Treehouses are worth it. The service, perks and location really do make a difference – and the wonderful hot tub is the cherry on the cake.