We had a one-night stay at the Radisson hotel, which is located in a quiet street in an office zone in Amstelveen, just south of Amsterdam. The hotel probably makes it's living out of business travellers, thus offering good rates at the weekend. It has its own parking space at a reasonable rate.
After making the reservation, the hotel repeatedly sent us emails with the same content (no cash accepted, please check in before arrival), which was a bit of a nuisance. After online check in, we were assured that we would have a speedy process: just show the QR-Code and pick-up your key card. This was, what a surprise, not the case. After a ten minute wait due to other guests a somewhat nervous receptionist had to enter all the data again (why?!) and we finally got out key card (after a five hour car drive). Upon opening the room door, the room cleaning was not done (it was 15:30!), beds were not made, floor was dirty, towels lying around, etc. So, we returned to the reception desk, where the housekeeping manager was just there. When she started a discussion with the receptionist about "how that could have happened" and "we have to do it immediately", we interrupted the process and told them we wanted a different room in the same category and not another wait. After another ten minutes of endless typing on the computer, we finally had our second try. An upgrade to a better room, as compensation for the trouble, was not available, as they "were all sold out" (which turned out to be a lie when we checked online later). The room itself was okay, quite spacious, and offers a small pantry. Convenient beds, quiet night, no issues there. But: no desk to work on (for a business hotel?!), a safe that is hidden deep in the bottom part of the closet, so you have to lie down on the floor to get access, a hypermodern tablet-like remote control for all the electronics, including TV, which is so user-unfriendly that it is hardly possible to operate the TV, a shower with a water temperature that goes dangerously up and down, a missing wall socket in the bathroom. In short: not good.
When we arrived back at the hotel in the evening after a visit to the opera, the hotel doors were locked and it is quite unclear where to use your key card. The receptionist on duty saw our trouble getting in, but instead of helping us he kept showing with his fingers that we should use our key card. When we finally got in, we wanted to have a last glass of wine at the bar, which turned out to be closed - 23:20, on a Saturday evening in a big hotel of a leading hotel chain in a big city.
What a disaster, never again.