Update August 2023:
I wish service was more consistent at this location. There are many times service and food is spot on, but when service is food is bad, it's bad. There seems to be no in-between tbh. And ice cream machine is down. Which, tbh, I don't understand when half the menu is ice cream related items.
Previous Reviews:
This Sonic is notoriously busy, but they always do a great job!!! Tonight, was no different! Line around the building, but drive thru employee was outgoing, friendly, and my order was made perfect!
Updated August 2022-
Still great service!
Update March 2023-
Overall this location has not been an issue and I have had good service. However, I have noticed the past couple times the customer service has grown exponentially, just above and beyond what is usually good service, food is hot and order made correctly, and I also noticed the drive-thru is trying to be faster with taking and filling orders!
Update December 2023:
I just wish this place was so much more consistent!!!!! There are times that the customer service is spot on- and other times it is just terrible. There was no one in the drive-thru and no one parked in the "pods" and yet the employee told me it would take 10 minutes to get my food after ordering in drive thru. She was not super friendly at all, and yes, it took more than 10 minutes. Then the bag was handed to me, no "thank you," no "sorry for the wait," and the condiments requested were not included. I truly wonder how long this place will stay open up here. It's falling apart with customer service!
Update December 2023:
Myles has brought this review up to a solid 3. His service was fast and friendly in drive-thru.
Update February 2024:
This location has seen amazing customer service and employees as well as struggled. I do believe it is because of the location and the rural area surrounding this location in the county- I am sure it is difficult to find reliable employees on a consistent basis. However, I wanted to give a shoutout and a HUGE KUDOS because I have noticed the last few times (I come about 1-2 times a week for your amazing drinks), the service in drive-thru has been EXCEPTIONAL! Employees are quick, friendly, and professional. I wish I could remember the 2 young females who work there, but I do remember the male employee- Miles, who gave my pup a pup cup. This store has received a lot of flack online for its struggle with customer service (reviews), and I just wanted to say that I see a huge improvement and difference in the level of efficiency for this store. I am not sure if there is a new manager, or more stable employees, but there IS a difference and it is great! Thank you!