We highly recommend the Private Legend Cruise. It is very nicely arranged with a good Private Lunch n Dinner off shore. Me n my family was so impressed with the lunch at floating platform n the Dinner at the Cave. We all hv a best memorable surprises that will last a long long time. Love it!

We took the Bhaya Premium cruise, which is a smaller boat and a more intimate experience than some of the other cruises. The itinerary was great - we kayaked around a small floating fishing village (option to go on a bigger boat and be taken around), visited a cave with sparkly limestone/silicone walls, made spring rolls, swam off the side of the boat, and fished for squid. Our room was lovely - we had a private balcony - but the rooftop was also a perfect place to recline and watch the mountains pass by. Our cruise manager Son was so much fun and all the staff were polite and friendly. If you go with this option, you are paying for the smaller boat - cruise staff to passenger ratio is pretty even - so that’s something to think about. The lowlight of the cruise was the air pollution - there are so many boats on the bay that there is a thick smog that hangs over the water. This might change on any given day, but I wished I had one of those face covers you see people wearing all over Vietnam. I was glad our cruise went further out than some of the other ones, because the smog lessened as we did. Overall, we had a wonderful experience with Bhaya Cruises!

We did the 2 nights/3 day package on the small 3 cabin premium boat. It absolutely exceeded my expectations of how great the overall experience was. The crew and out manager (Kevin) were absolute fantastic and made sure that our every need was met as sharing sharing local Vietnamese history and cultural tips along the way. I honestly thought it would be an overpriced tourist experience (and in some ways it is) but it was honestly just so worth it - the boats are amazing, you feel transported into another world and the team at Bhaya are exceptional. Rey who organised the booking for our trip was very patient and ensured we had all of our booking requirements met.

A great cruise, with well run excursions. Our room was lovely, with a balcony to ourselves and a great spacious shower. There was also a hot tub. The transfer was smooth and comfortable, with air con and charging outlets. The cruise itself was wonderful, Halong Bay is an absolute treat.

A once in a life time experience with fantastic views in an amazing location. Thanks to Peter and the team for looking after us. Cảm ơn 🇻🇳🎉🥰

Halong Bay is definitely not to be missed if you visit Northern Vietnam ❤️

Wow!! Wonderful boat, beautifully furnished. Top notch food. Excellent staff. And Halong bay is spectacular

My wife and I took a 2 night 3 cabin cruise through Ha Long Bay and it was pure bliss. The staff was extremely attentive to our every need (especially Kevin & Duc). We had a blast kayaking, visiting an oyster farm, cave exploring, and more. The locations they took us were planned very well to avoid the crowds of the day boats.

We took the premium package and it was magnificent in all ways possible. Great boat. Room is romantic and beautiful. The staff is super friendly. Food, especially, is too good and quite a bit. Thank you Bhaya for such an experience in Ha Long. We love this place.

Very nice experience. We did the 3day/2night cruise, but 1 night would have been enough. But definitely go for the premium cruise, its worth the extra money. Staff doesn’t speak very good english, but the guide really tries to learn and is kind and social. Food was nice, but i think with a small extra effort, it could be more luxurious to match the rest of the setup. Nature was amazing, suggest to go when its warm so you can swim

Food excellent, staff lovely. Very interesting place but the weather was not good for us. Our cabin was nice but very cold

We enjoyed our 2d/1n tour on the Au Co 2 a lot. The staff is very friendly, the excursions are well organized and you can relax as everything is organized. The lunch was amazing, the dinner bbq was ok. It is a bit costly, but definitely worth the price.

Spent two nights on one of their bigger ships. Had a balcony and the view was fantasic, had a great view of Halong Bay from all sides of the ship. The people there were so lovely and kind, and the rooms were beautiful. The food there was a bit much, but they made us special meals because me and my mom are vegetarians and most of the food was really delicious. They also prepared a whole lunch just for us when we stayed on the ship becuase we didnt want to go cycling. I really liked the trips we did, visiting caves and a floating village and doing kayaking. However, everything was planned from morning to evening and you often had to hurry to make it to the trips in time. We were also really looking forward to relax on the boat and just take time to admire Halong Bay, but there wasnt really much time for it since there was a lot going on. It was also a little bit too tourist-y for us. The music was a bit cheesy and the dinner was always very fancy, but I really enjoyed the Thai Chi on the sundeck of the ship. It was a wonderful excerience, and I really recommend staying 2 nights.

(Translated by Google) We cannot recommend this tour! On the way there, the bus was very small and uncomfortable. On both trips there is an unnecessarily long break (45 min) at a tourist shop, where one should obviously buy something. The rooms on the boat are very small, not what it seems in the pictures. You can just walk around the bed. The food is rather below average, which I think is hefty for the price and just sufficient in terms of the quantity. The prices of the drinks are European. Breakfast was very early, from 6:45 to 7:30. So no chance to sleep in, if you could sleep at all. The boat's engine ran all night and was very loud / caused strong vibrations. The service is very unfriendly and eager to get the money out of your pocket. No trace of elegance! (Original) Wir können diese Tour nicht empfehlen! Auf der Hinfahrt war der Bus sehr klein und ungemütlich. Bei beiden Fahrten wird eine unnötig lange Pause(45 min) bei einem Touristen-Geschäft gemacht, wo man offensichtlich etwas kaufen soll. Die Zimmer auf dem Boot sind sehr klein, nicht so, wie es auf den Bildern scheint. Das Bett kann man gerade so umrunden. Das Essen ist eher unter dem Durchschnitt, was ich für den Preis heftig finde und von der Menge gerade ausreichend. Die Preise der Getränke sind europäisch. Das Frühstück war sehr früh, von 6:45 bis 7:30. Also ausschlafen keine Chance, falls man überhaupt einschlafen konnte. Der Motor vom Boot lief nämlich die ganze Nacht und war sehr laut/hat starke Vibrationen verursacht. Der Service ist sehr unfreundlich und eher darauf aus, einem das Geld aus der Tasche zu ziehen. Von Eleganz keine Spur!

We did a 2 night cruise, and had 2 different guides who didn’t communicate and the second day was a repeat of the first, so we stayed on the boat. The food was average and the room wasn’t cleaned on the second day, which is awful when u can’t flush the toilet paper. Also my husband and 3 Kiwis got an upset stomach after night 2. The food looked good but didn’t taste good. The boat is old and tired and has fake grass covering the uneven deck. Please consider paying a bit more and choose something a bit better.

We had a lovely cruise on Halong Bay on Lavender Cruise. Alex, our tour guide was friendly and informative and provided an enjoyable cruise ensuring we ticked off the highlights of the bay including Ti Top Island and Secret Cave. Alex is extremely knowledgeable about the area and ensured we made it to Secret Cave before the crowds on the second morning. The crew on board the boat ensured we were well fed and looked after. Highly recommend.

our corner rooms were the largest and quite comfortable with decent beds and lots of windows to look out. the food was plentiful and decent. the transportation from hanoi wasn’t very comfortable but the way back was in a different bus and quite good.

One of the best experiences during my stay in Vietnam. The cruise was booked last minute because other cruise company tried to cheat us. And we are so happy we booked Lavender cruise at the end. The guide Bobby is very nice, helpful and tried to make everything so the passangers were satisfied. They upgraded our room so we had a big corner room surrounded by windows with stunning view. Main attractions of the cruise - Titop island, kayaking and Surprising cave are very crowded but thanks to Bobby we had kayaking only by our small group. There are also night attractions - karaoke and squid fishing. The food on the ferry is very delicious. Mostly they serve seafood so if you have other preferences you need to inform them in advance. The cocktails on board are quite expensive (6-7$ per one) but it is a common practice on ferry cruises in Hà long. We were very lucky to have a great weather and to meet great people on the boat so if I could, I would rate this cruise 6 out of 5 because everything was way better than we expected.

We had an amazing cruise with lavender cruises in Halong Bay. Our guide Alex was so friendly, funny and helpful. We had so much activitiew and the food on board was amazing. Recommend.

(Translated by Google) We had the impression of being sheep, all the boats were following each other, the visiting sites were full of tourists then 1 hour later no more people so really poor organization. The boat rooms were ok but we found a cockroach! The only water it provides is a 310cl bottle after which you have to buy some and it's a minimum of €1.50 for a 500cl bottle. (Original) Ont a eu l’impression d’être des moutons, tous les bateaux se suivaient les sites de visites étaient remplis de touristes puis 1h après plus personnes donc vraiment une mauvaise organisation. Les chambres du bateau étaient correct mais nous avons trouvé un cafard! La seule eau qu’il fournisse est une bouteille de 310cl après il faut en acheter et c’est minimum 1,5 € pour une bouteille de 500cl.

(Translated by Google) One of our worst experiences in Vietnam. A cruise agency clearly not up to par. The food was photogenic and in quantity but tasteless. We had to pay for water at the table and were misled about the poor quality cocktail offerings. The staff appeared to sleep cloistered in rooms at the rear of the boat. There were serious air conditioning problems in the boat. Very disappointing. (Original) L’une de nos pires expérience au Vietnam. Une agence de croisière clairement pas à la hauteur. La nourriture était photogénique et en quantité mais sans goût. Nous devions payer l’eau à table et avons été induit en erreur sur les offres de cocktails de piètre qualité. Le personnel semblait dormir cloîtré dans des chambres a l’arrière du bateau. Il y avait de sérieux problèmes de climatisation dans le bateau. Très décevant.

I like givinng constructive comments ( complaints) given 1/2 a chance and Auco cruise gives me No Chance to do that. It was such incredible cruise, staff, food. Highly recommended !

A trip to paradise. Fantastic crew. Food was delicious.

Not recommend, AC unit didn't work . Cruise is overrated , I will pick different company for next cruise .Food was average

The best ever experience I got, having a most unforgetable moment journey with this luxury cruise. Everything was perfect. The crews were so friendly and they also respect for Moslem visitors by serving us Halal food. The service was tremendous, really great. Love the interior design of the cruise with some classics touch, it tries to bring us more comfy during the cruise.

I had the pleasure of being on the Au Co 2 for two nights and tree days in February. Besides the amazing natural beauty, the staff is dedicated to making your stay the highlight of your Vietnam travels. I was a solo traveler, but the crew always made me feel welcomed and important. Tom was an amazing cruise director, and Cindy and Joy were personable and highly professional. I can’t thank Elijah enough for helping me find transport back to Hanoi after discovering my planned transport was not at the port. Treat yourself to a trip of a lifetime by taking the Au Co cruise in Ha Long Bay – you will not be disappointed.

We had a wonderful time on the Au Co. Standout service and incredible value for money. We could not believe the quality of the rooms, food and drinks for such an affordable price. The staff were so friendly, always helpful and would go out of their way to make the trip extra special and memorable. We loved that the company is also doing so much for the local communities and environment. Kevin, Ben, Viking, Iris, June, Ruby, Kevin, Khue, Tiger P, Gin, David, Mahn, Ngyu thank you to you and your teams for making our trip so wonderful.

This is the meeting place for Auco and Bhaya cruises. The staff are lovely and the service is excellent. I went on a 2 night 3 day cruise which had amazing service and was an incredible experience. Highly recommended Only one point for improvement, the bathroom in the cabin needs a deep clean. Ours smelt of urine. Good service lovely staff and a good experience

If you want to have the experience of a lifetime, Au Co is the only choice. I would really just echo all the other incredible things that were said about the experience and of quality of the company and their staff. This is a first class experience throughout, and if you are going to visit Ha Long Bay you should really invest the money in making the experience perfect. I can truly say that for our family it really was perfect. It was worth 5x what they charged. As a little example, our older son was having his 6th birthday on the ship. I thought they might do a little cake or something for him, but no, they gave him flowers in the room, and then a carved watermelon with Happy Birthday Ethan. It was spectacular, and it made him feel like the most special person in the world. That is just one example of many. Do yourself a favor and just book with them.

Awesome trip with an outstanding crew! The au co cruise is a very nice ship which fulfills all needs. The facilities are great and spacious which include a nice sun deck, spa area with jacuzzi and a big restaurant (among others). We were quite lucky with the weather and could enjoy the sun on board most of the times. During the 3D/2N we had plenty of activities to discover the bay and some islands. Highlight on those activities was going to a small private beach part in the bay where we could swim and go around with a kayak. The best part of the trip was the crew. The crew was really friendly and welcoming. Always with a smile they were attentive at all times to fulfill all needs and beyond. Difficult to point out someone as everyone was really great, but Tien made the trip special with further information about the country and culture. Also Joy ( the crew manager) was in top of things and informed the crew of people’s food preferences and special needs. Last but not least, the food was excellent, just delicious. Having great set menus or buffet, there was something for every taste. Super tasty food with an outstanding presentation. The cruise trip to Halong Bay was truly the highlight of our trip to Vietnam.

Given 3 stars as the cruise it self was good ...but after reading some reviews ..it is easy to get relieved of you're money pretty easy with out a full explanation what services you should have taken part in ..DO NoT buy from a ticket tout even in the main cruise building ..or hotel you will end up paying heaps more and trying to track the tout should anything go wrong is a knight mare...go to the main desk ..ask what options are ..such as what food and what excursions you wish to go on like the row boat as that costs more on to you're ticket ..beware don't rush Into purchasing a ticket from just anyone you won't get the full enjoyment otherwise

Best during summer time *April to September* ONLY It was quite cold and very few ppl on the cruise. In such a case ideally the cruise should cancel so that there are more people and as everyone knows- the more the merrier!! Unfortunately for us the day was gloomy and cold. Sun was out only the next morning. Our guide Victor was really good and a sweet chap. Kayaking, trampoline, Jacuzzi was fun. We couldn’t swim as it was so cold. The food on the cruise was just alright. For the first meal they ran out of a few dishes, which seems illogical considering the number of people!! The second meal was decent, the third and last meal was like a favor on us! So so poor. Id recommend you to carry a few things from the city- snacks, tea/coffee and most importantly water. The bar staff and servers were sweet. Rooms were really spacious. Included toiletries. I find it weird they ask us to leave the room by 8.30-9am. It simply pointless as we waited a long time at the restaurant level to get to the port and then into the boat. So be prepared to wake up early after a long party night. Besides the worst part was the house keeping simply walks into your room. Zero sense of security!

Very nice experience. Well organised tour and cruise. Friendly staff and tasty food. The boat is a bit old, but all the amenities are present and everything is clean. I would definitely recommend.

This was a let down considering the amount of money we paid. The hot tubs were cold (and it was barely 15 degrees outside). The “happy hour” was buy 2 get 1 free but had to be cocktails (the website said 2 for 1 any drinks). Drinks were expensive and the bar tending was slow especially considering there was only 25 other people on the cruise. We asked if more people would be joining us and they lied, saying there would be others joining us the next day. On the last day we were not fed lunch (despite it being on the itinerary) and so if you didn’t get up for breakfast (which was at 7am) you didn’t eat until 6pm that night back in Hanoi. Wish I had not purchased this expensive cruise.

We booked February 16-17 2023, The jacuzzis were all freezing (except for the smallest one which has a capacity of 6 on a boat carrying 70 passengers), on a day where the temperature was 17°c and the staff kept lying to us saying "it is heating for the big party tonight" which we later discovered was only to make us shut up. Also didn't do the drinking games they promised us, there was zero animation and the alcohol is fairly expensive for vietnam. We basically paid over 200$ for a kayaking trip. Ha long bay itself is nice though, you should book with another boat

Five star cruise, five star service, great hosts, great staff, good food and the party night was amazing.

We booked this tour from our hotel (Fancy Hotel in HaLong). We were picked up from the hotel and were delivered right at the tour boat. The guide spoke English well and was enthusiastic and energetic. Lunch was provided on the boat as well. This tour took us to caves, islands, beaches and kayaking spots and provided us with enough amazing views. We chose this day tour instead of the one night two days tour, and I didn't regret that decision for a second. Would definitely recommend this tour!

I’ll first stay the staff on this boat were very nice and attentive. The food was also very very good. However the price for this trip was definitely not worth the cost. For 2 days 1 night at over 300 dollars you spend less than 24 hours on the boat. We went on the two experiences, a cave that was overly crowded with aggressive tourists from the 100s of cruises also on the bay. The second experience was kayaking/bamboo boat where you go underneath a short “cave” and we spent in total about 10 min on the “bamboo” boat. The facilities were clean. We spent the money for our anniversary thinking we were getting a luxury “5-star” boat but I would say it is far from that. The scenery was beautiful, but you can see the scenery (with less boats even) on the ferry over to cat ba. The furniture was not kept up, with holes in the deck furniture and worn wooden tables. Overall I would say the food was great, they even catered to my vegetarian diet and staff were fabulous and made our anniversary special. However the boat itself and the experience were not worth the cost what so ever, hence the 2 star review.

We were on the Hera Grand Cruise The bathrooms at the Tuan Chau Harbour pier were extremely dirty and reeking of urine shared by both sexes. Our executive deluxe rooms with balcony was changed at the last minute with a vague excuse and a minor discount was offered along with free transport. we realised that this was a regular occurance as other friends had the same change in prebooked package with another vague excuse. Our new rooms were junior suites.. On the lowest level of the cruise ship, nxt to the noisy engine room, my room was very very small with no cupboards, no room to even open our suitcases which had to be kept on the bed to open, bathroom was always wet as there was no separate stall for bath, in the night a large cockroach was in the room. The only saving grace of the room was large glass windows which gave us a good veiw. Food was well presented, but taste was hit and miss, not even an extra piece of bread was given when asked. Room had only 2 small bottles of water which was not bottled and was not replenished the nxt day. Cruise guide was very impatient and a bit hard to understand. Will not recommend to anybody, As they were not value for money at all. Felt cheated as our cruise ship, and spot we had selected to visit after lots of prior research was arbitrarily changed at the last minute the evng before we were to board the ship.

Very good cruises... The staff were really friendly, the food super delicious especially for me that cannot eat pork and seafood, they still provide the replacement. The activity really fun, they were on time. Absolutely I will recommend to my friends about this cruises...

We booked a La Casta cruise for 2 days and 1 night. I would highly recommend! Met some lovely people, food was really good and the staff are the best :) The room is also very beautiful with a huge bathtub.

My family and I recently went on the Hai Long Dragon Cruise through Ha Long Bay, and I have to say it was a truly unforgettable experience. The staterooms were absolutely beautiful and provided a comfortable and relaxing place to rest after a long day full of activities. The 7-course dinner was exceptional, with both local and international cuisines that were all delicious. The highlight of the cruise, of course, was the stunning views of all the islands. We had the opportunity to explore a gigantic 'surprising' cave, take a Thai chi class, and even participate in a Vietnamese cooking class onboard. The hike on Titop Island was breathtaking as we ascended through the jungle to the viewing platform to see all the islands surrounding us as the sun set, and the swimming was cool and refreshing. Kayaking through caves into beautiful lagoons flanked by towering sheer peaks was an experience like no other. One of the most exciting moments was seeing rare monkey species up close while we kayaked, and the nighttime squid fishing was thrilling. The staff was incredibly friendly and made the trip all the more enjoyable. I highly recommend the Hai Long Dragon Cruise to anyone who wants to experience the beauty of Ha Long Bay in a unique and unforgettable way.

So why only 3 stars? They're ruining the area! It seems that no one cares about the horrific mess they're making/leaving. It might be UNESCO rated, but that must be purely for the islands and ignoring the tons of plastic waste in and around the place. Such a pity!

We are two students travelling and this was by far the most expensive part of our tour. It was however totally worth it! The staff was super attentive and friendly at all times. Definitely recommend doing a three days/two nights cruise as the experience will be far better. With only two days and one night it will be rushed and you will only get to see the most crowded/touristy places. Our second day was AMAZING with kayak paddling at a fishing village, through a cave onto a hidden beach (see photo). And we were only 6 people there! The food was really, really good and the rooms too! Dinner served on our private balcony was a super way to end both of our dreamy days on the Aphrodite cruise.

Service was tip top and staff were very attentive to our needs. The food was delicious though the portions were small. They were surprisingly plated beautifully. The planing of the itinerary was immaculate. Facility was rather old and the rooms were rather small. The wooden ship is probably why the cost also more affordable than some.

Most operators just anchor boat at a spot for the duration of your cruise. Also drinks are not included as part of meals, even asking for drinking water as chargeable.

Took a one night, two day tour on Ha Long cruise company Crown Legend . We booked two rooms with my ban ģai and family. Collected at Hanoi opera House unless you stay in the Old Quarter and coach journey took around 3.5 hours with a few stops. Taken to the boat terminal, given our room keys and luggage taken on board by porters. The trip is rather full on with numerous itineraries arranged if you want to opt out is up to you . The service and guides on board are excellent. The food provided was good. The cabins are well appointed, good AC with balcony view. There are a lot of vessels, tourists etc so the place is crowded in Ha Long Bay. The scenery is beautiful. The staff on board were very helpful and pleasant and happy to assist. Well recommend going to Ha Long Bay but do your research, costs can vary a lot with different travel agents . I'd recommend a 2 night, 3 day tour . Its too full on for a one nighter.

Nice place , nice cruise, nice staff on Aqua of the sea , very nice room , nice view but the splendor of the place disappeared! The old fisherman village disappeared 😕 The place is so crowded on cruise 🛳 then you feel like in Sukhumvit Road!

We chose the 2 day/1 night option on Hera Classic Boutique and we had a lovely cruise. Everything was perfect: very comfortable and elegant room, excellent food, welcoming, kind and informative staff, impeccable service from the hotel pickup till return to Hanoi. The bay itself offers breathtaking views, with many caves and islets to explore.

Rooms was so spacious and clean. Food is great and the crews are very friendly and smiling/happy.

The cruise ship was good...the guide was helpful...the restaurant service was not up to mark... the cruise destinations were great. The timings tight n punishing especially in the morning with inappropriate breakfast n lunch timings.

One of the most breathtakingly beautiful views. We went with the sapphire cruise and their hospitality was commendable and the food was amazing. The time there felt too short. Would’ve loved to spend more time on the cruise.

Having bay cruise was well organised, we stayed overnight which I think is needed. The walk to surprise cave was quite easy with very well maintained steps, I recommend wearing runners. Overnight on the boat was fun, full of activities, tai Chi, karaoke. Food was abundant and all delicious

Had a pretty good cruise. All of the trips are pretty similar, the major difference being the quality of the boat, but I found the 3* to be perfectly comfortable and with everything I needed. The bay is very pretty, and the caves and bamboo boat experiences really give you a unique view point to experience it all.

My partner and I paid $450AUD for a different boat and then they switched it for this boat which is pretty old but serviceable. Actually the food and rooms were quite good, but drinks including basics like water and tea are all charged in $USD for extra so just be aware of that. Hot tip, you can BYOB you just have to pay the corkage fee - totally worth it. Our big problem was the lack of coordination and effort by the staff to inform or engage us. Squid fishing was apparently one of the activities offered, but no staff asked us if we wanted to do it so we all missed out (everyone). After dinner most staff vanished. I struggled to get the karaoke machine working for about an hour and never once did staff offer to assist aside from changing the display to English. Eventually I got it going and we salvaged the night with a party around that device, without it there would have been nothing offered to entertain anyone for the evening. But the worst part was the timing of things. They'd tell you dinner was 730pm but they'd serve it at 7 with no notice and you'd arrive at 730pm to a cold meal. Or they'd say you have to exit your room at 10am but at 9:15am they're pushing you out. I'm stating all of this here in the hopes that the staff will read and take action to ammed so this can be a great experience for the next group. Overall, the other travellers you meet are great and the international bonding experience made the trip worth it. The scenery in the bay including the cave tour is gorgeous.

Scumbags, thieves you name it. Never travel on this boat. Crack roaches in the room and within the staff. Vile, cheap, disgusting people. Avoid at all costs. Pretending to “help” find the watch that’s in the crews pockets.

Great experience overall! Staff was professional and polite. Food was good. There were a couple of activities you can join such as hiking, swimming, and kayaking.... Best thing about this cruise is you can enjoy the view of Ha Long Bay at anytime all day. We had a suite room with a private sun deck which gave us more option for relaxing. But I have to mention that the condition of the ship is not very modern or well-equipped. I understand it’s hard for a ship to be like a regular hotel, but water pressure can be too low for a shower especially when other guests are using water, and room air conditioner has to be turned off for the dining area during meal time so your room could be so hot when you return after meals. Not a luxury cruise but it was a great experience for me to sleep on a ship and enjoy the whole day having a world heritage view!

The trip was very pleasant. The guide was kind and informative, and every activity was well organized and on time. I only give four stars because there are some improvements to be made on the meals, twice (on both buffet lunches) there was not enough fruit for all the guests, and in the breakfast one of the cereals containers was almost empty from the beginning. Still, very pleased with the trip and would recommend for sure.

Wonderful service from most of the crew, nice places visited, pleasant booking experience with booking agent, excellent food. We were even upgraded to a better room. However, when we lost money on the boat, we were told there was no cctv on the 3rd deck. Manager was not very helpful, and passed the problem to our tour guide who is new. Manager was on the phone all the time and told us that there were no police stations at Halong Bay and to do it in Hanoi. When we reached Hanoi, was told that police stations do not open on weekends (untrue!). After much insistence, went to the police station in Hanoi only to find out that police report has to be done at Halong bay. We were really thankful for the tour guide who helped us to translate at the police station and went beyond his working hours to do this. But after two hours moving from police station to the next, we gave up. So we could not even claim for insurance for the money that we lost. Felt unsafe in the boat overnight. I do not want any other tourists to feel what we felt. A great start, but a horrible ending. Thought that this would not happen from such a reputable company (we actually researched quite extensively!) but it did. We were very disappointed. Pls choose your cruise wisely.

Fairly priced, room is okay, booked the vip room. Only bad part is the air con needs some improvement as the air con will be off when you are dining, they will only turn on the dining area’s air con , you won’t be able to retreat back to your room immediately. Also really warm in the noons.

Nice rooms and ship . Had a fantastic time. Sunny was our guide she was fantastic along with the ship manager. We wed have loved another day, I would have liked 2 nights 3 days. I would reccomend this cruise line.

What a lovely one day cruise on Paradise Grand. Great staff, always there and helpful. Cabin was smaller then expected but still very nice. We felt welcomed all the time. Negative: during dinner a wine glass broke. Not a big issue in general. But Paradise Vietnam charged 650k (24 USD) for it. Unbelievable. Therefore a perfect cruise changed into a great cruise.

Paradise Cruise Elegance is Elegance in itself! The staff were friendly and the food was just superb. We were treated with special treat, as it was my husband birthday. The ship is modern, clean and gave us options to take trips on the day, or just relax on the deck. We were lucky with weather, the Halong Bay is beautiful. We thoroughly enjoyed the experience.

We went on a one night cruise around Halong Bay. Wow!! Everything from start to finish was absolutely fabulous and exceeded all our expectations. The ship is very luxurious and our cabin nicer than most hotel rooms we've stayed in. The bed was so comfortable, we both slept like logs. All the food was absolutely delicious. We enjoyed all the trips and the on board entertainment- the cooking class and tai chi on the top deck were both great fun. Above all it's the staff who made the trip super special. So warm and welcoming and nothing was too much trouble. Minh Thu was brilliant- so friendly and helpful and a great guide round the caves.

It's a lifetime experience. If you visit Vietnam and don't visit halongbay, your visit is incomplete. And if you visit halongbay, paradise cruise is a good option to avail. They have a good crew, the movement of the cruise won't be much , none of the cruise will go into deep waters and stay alone. There are a lot of ships around u during night. ROOMS- rooms were clean, good size and we'll designed. When booking the room , do prefer the upper decks with balcony. They are good. Price - paradise is a bit expensive as compared to other cruises. But it gives you a better experience as well. Have fun enjoy the sunrise and sunset. Cheers -Navi

Overall it is quite an enjoyable journey for one night stay on boat. The program or activities are well organized. Making everyone participate n the staff r friendly n caring.

Amazing cruise! Crew was amazing and food was superb. Rooms were clean and bed was super comfy! Must do!

Heartful love to the team behind Paradise cruise. We had an amazing time and the best part was their timely announcements and intervention for each activities in and out of the cruise for our 2D 1N package! They even had some great activities for kids too! Great rooms and scrumptious food! Best part is their customer service! Each member of the team is mutli-skilled! You may see them singing songs or doing tai chi and the next day, you can see them as a driver or a bartender! The waitress team were amazing catering to each of our needs! Special kudos to the whole of paradise team! Cheers!

Five star cruise. Elegance Suite has a 270 degree view of Halong Bay and a must try if you're planning this cruise. Lunch and dinner had lot of non vegetarian options with great looking food, but vegetarian options are quite less.

We team Nepali booked Grand Paradise for one night two days. It was really a life time experience. Party boat is even best. There was delicious lunch and breakfast. Lobsters with cheese served in dinner was wonderful. You can even buy beer, soft drink, hard drink and other things like potato chips, biscuits etc in a small floating boat.

The Paradise cruise offers great itinerary (Titov island and two main caves) and amazing food on the board. The stuff is extremely friendly and the overall experience was definitely worth the price. Nevertheless, the 2D1N schedule was tight and everything felt a bit rushy.

Simply amazing. The food was delicious, the views were to die for, and the staff was kind, professional, and extremely accommodating. We loved the day excursions to the old village, and kayaking to light/dark cave was a blast. Every meal we enjoyed on the cruise was delectable. When the stewardess noticed my youngest wasn’t eating, she offered to bring him something special. It was totally unnecessary but so very kind and thoughtful. The entertainment on board (cooking class, piano bar) was lively and fun. I can’t recommend this cruise highly enough.

1st rate Halong Bay cruise company. Absolutely top notch service that really goes out of its way to excel and provide a memorable experience of your time in this beautiful location. The ships are new and spotlessly clean and the staff couldn't be more helpful. Our own personal butler, Dia from East Timor went to great lengths to ensure that everything went smoothly. The cabins are a good size and well laid out and the beds comfortable. There's a balcony with table and chairs to sit and watch the amazing views slip by or you can walk up to the sun deck and relax with a drink. I can't recommend Paradise highly enough.

I'll start by saying we already miss Quang and the crew! Taking a one night cruise with L'Azalee is one of the best experiences of my life. From a private car pickup to the waiting area at the marina to boarding the boat we were welcomed and appreciated. Everyone was friendly and they were ready for us. As always, I love a welcome drink (refreshing cold green tea) and a cool towel upon arrival. The food was outstanding, especially their salad. We had different seafood and meats, lots of fruit and spring rolls. I loved their oysters! They offer a large selection of ice cold beer and delicious mixed drinks. EXCURSIONS ARE AMAZING!!! During our 24 hours we went to a huge cave that was astounding, mountain climbing to the top of an island with breathtaking views, swimming at the beach, learned how to make spring rolls, toured a Pearl Farm, Kayaked and attempted squid fishing with bamboo polls. We even started the morning with a personal Ti Chi class after a picture perfect sunrise. Through out the adventures Quang shared stories with us, told us history and pointed out unique sights along the way. We enjoyed talking to him and he was great at answering our questions. It was sad to leave him as he was so much fun to be around. This trip is worth every penny. There is a lot of development in the area so be sure to go ASAP!!! Pro Tip: bring water with you, you can buy small bottles on the boat for about $1.50 US.

I had a wonderful day cruise with this company on 9/8/2017. The trip was awesome, with great food, spectacular views of the bay and caves too. The crew is awesome and very professional from the receptionist to the boat and cabin crew. Cong is very knowledgeable and awesome!

Great overnight trip. Boat, rooms and staff great. A great way to see the Limestone islands and caves. Lots to do so you don't get much down the me but well worth it.

Great cruise 🚢 The staff and local guide are very friendly. The schedule is fine, not too tired and not too boring. You’ve always got things to do.

I can't recommend this place enough - we had a day cruise which included food, welcome drinks, kayak or boat hire and even a cooking class! Staff were amazing and knowledgeable, and was truly a relaxing trip. I would recommend them as the people to spend the day with in Ha Long bay, hope to go again soon! Many thanks to Dat and the team

Seeing Halong Bay was the best part of our Vietnam trip. The staff were all very friendly and attentive. The food was very good and a very generous amount. The itinerary included seeing caves, kayaking and beach swimming. There was also much opportunity to enjoy the beautiful views as the boat sailed from one place to another. The cabins were comfortable and welcoming. I would recommend this company to anyone.

Great tour. This area is beautiful and the trip had plenty of inclusions so the only down time was at night and that suied us. (Lieutenant) Dan was a fantastic guide. Very knowledgeable, friendly and likeable character with good English skills. Better than many taxi drivers in Australia.

Be prepared to pay 5 star rates for a 1 star stay. The beach is filthy, not much sand in it, just full of rocks. The service is terrible and food isn't great either (food takes at least 40 minutes to arrive especially if the place is busy). The sheets and towels are disgusting and full of stains. It was laughable when they asked me to let my dogs stay on the balcony and not on the bed when in reality, they're probably even cleaner than those sheets. We initially booked for 3 nights but after 2 nights, we've had enough of the place and just wanted to LEAVE. They even tried to make us pay 50% of the room rate because the sales team weren't informed ahead of time even though we told the manager of the resort the night before that we wanted to leave. Bad service through and through. I will never come back nor recommend this place.

Don't waste your money for speding nights here guys. It's not worth it. The beach is dirty, full of garbages. No lifeguard. No equipments for rescue. The room is dirty as well, 24/7 no water for wc and showers

Very nice place to relax .. away from drama city. You can enjoy the beautiful nature.. the resort has beautiful small beach and many types of room to choose. So beautiful place. Can go hiking if you are nature lover to see the heartwarming scenery from the peak of monkey island!! Really recommend it!! Kayaking is also ma must to explore the beautiful sea. There is a floating village to visit by kayaking. It’s so nice!! 🤩🤩 You can enjoy the fresh seafood. We had a very great time there.

A beautifully secluded getaway. Highly recommended. Nice owners and staff. Had a lot of fun here.

This place lands somewhere between 3 and 4 stars. Visited in fall of 2022 for one night before a boat tour of Ha Long Bay. First, the good. The location is spectacular, nestled right on the shore of Monkey Island in a small bay. The staff is very friendly and accommodating and allowed us to upgrade to beach-front for a better view and nicer rooms, the little cabins have a lot of character on the outside and the bed was fairly comfortable. They have kayaks on site and if you explore around the island you might spot some monkeys, though we used our own kayak so I can't speak to cost or quality of those. It's amazing to fall asleep to the sound of the waves crashing ashore. There are also a few resident dogs that are so cute and friendly. Now for the not so good, the resort has a large beach but it can't be used because the beach area is extremely rocky and has trash scattered along the shoreline. There is a lot of rusty metal and broken boards around the resort so it could use some TLC. The bathrooms also leave something to be desired, with showers that are home to spider webs and don't flow consistently and general dirtiness that isn't always pleasant to discover. Overall, it's not a bad place to visit, however I wouldn't recommend this spot for extended periods of stay, rather its good for a night or two before you continue your journey through the archipelago.

Great family size resort if you want your private beach away from the crowds. The staff are lovely although, their command of English is limited but we always got what we asked for at the end. Food is tasty and they have a good variety of dishes. The beach is lovely and there are some trekking opportunities from the beach itself but be prepared as it’s no walk in the park. Overall the resort is nice but some of it could do with a little refresh and update but the value for money is great so you can’t really hold them that.

Best place we stayed in Vietnam and Thailand. Miss it already. Don't bother reading the rubbish reviews, go and explore and experience yourself. Beautiful hillside pool to watch the sunsets. Great staff. The laundry service is rubbish and some guests leave plastic all over. But the place itself is wonderful.

Great location, very poor management. If the price per night be too high in your opinion (and compared to the rest of Cat Ba it is), rest assured that they will make up with the extras. After all, what’s the alternative? We went on a private tour (45$ each) that had nothing local in it, kayak was nice, despite the very polluted waters, but later we bathed in a small bay full of tourists and a dismissed hotel. The location of the hotel is stunning, it lies on a desert beach. The facilities of the hotel could use some renovations, there’s rust all over the place. Management is very poor, you will end up being overcharged for everything. Waiters in the restaurant/bar are there for show, they don’t actually take any initiative in serving Don’t even wonder if they speak decent English, it’s pointless.

Fabulous location, an adventure just getting there. Lovely beach. We stayed in a beach hut which was full of character. Meals were good, big selection of reasonably priced cocktails, great view of bay from restaurant. The resort could do with some updating but charming none the less. The generator block just yards from the beach was noisy and spoilt things a little. But overall a good experience.

Ths view is nice. You would want to enjoy it as the rooms are far from nice. Cob web filled bathroom. Both shower head and hand held shower head broken, wood on shower screening rotting. Air con blowing out mould. Towels seem to not have been updated since whenever the resort first opened, its like drying yourself with hard paper towel. Sheets stained. Facilities are beyond needing updating. This is not a 3 star resort. Feedback given to hotel "sorry, thank you for the feedback". I would recommend just stay at Cat Ba and take the boat to the public beach on monkey island for the day, I would not stay at this resort again.

(Translated by Google) Great , where you rent a boat to the Halong bay . (Original) Tuyệt vời , là nơi bạn thuê tàu ra các vịnh hạ long .

(Translated by Google) I recommend the bahya legend in private... just fantastic....top-of-the-line service (Original) je vous conseille le bahya legend en privatif... juste fantastique....service de haut de gamme