I feel this hotel is somewhat confused about what they are. They "think" they are a 5 start deluxe hotel, but the right vibe is not there, and they have made some strange choices. The hotel is pretty much in the middle of nowhere, so unless you want to eat in the overpriced and not that impressive restaurants, you have to walk a bit. (or take a cab if you are so inclined). We walked to a local restaurant about 1 km away, which had local food and a pretty decent quality. Our whole meal with wine and all, was less than a single steak dish at the hotel. A nice think arriving by car is that they have free private parking for the guests. An example of the strange choices they have made, is that they have gone all in on digitalisation. If you want to book a table in one of the restaurants for example, you have to download and install and app on your phone, and make the reservation yourself; and to make things even worse you have to reserve a table for breakfast, that's a first for me. We are fine, and since we ate dinner somewhere else, we never really bothered, and for breakfast we just showed up at ethnic themed restaurant, and they were really friendly and served us with no issues, even though they were just about to close. Another thing that don't really point toward 5 stars, is that this is a family hotel, so there was allot of kids running around, playing and being loud, even in the bar at night, where their parents were busy having a drink and the kids were busy disturbing everyone else in the bar area. The room was not cleaned properly, there was spiderweb with lots of baby spiders in it in both the bathroom, and in the bedroom. Once you found the web, it was clear that they only clean the floor, and don't really pay any attention elsewhere in the rooms. The floor in the room is brick, so if they are open in the winter, I have to imagine it's to cold. In the bar, we waited for 10 minutes, while the waiter was busy clearing tables. There was only about 10 people in the bar area outside where we were seated, but after waiting for 10 minutes, with the staff ignoring us, we decided to give up on getting a drink, and went to bed instead. I could probably write more, but I think it's clear enough, why I don't think they qualify for 5 stars.