I recently had the pleasure of staying at Brij Villa in Dalhousie for three nights, and I must say, the experience left me absolutely speechless. The level of hospitality at this establishment is truly unmatched. From the moment we arrived, Nitin, Athul, and Manoj went above and beyond to ensure our comfort and happiness.
Let me start with the food – it was outstanding. The dahi kebab and local-style Himachali mutton were simply divine. What's more, they even packed us sandwiches and fruits for our sightseeing adventures at no extra charge! My wife and I were truly spellbound by their generosity and thoughtfulness.
But it wasn't just about the food – it was the personalized service that truly set Brij Villa apart. Nitin, Athul, and Manoj were always there, ready to assist us with a smile on their faces. They even stood by our side during meals to ensure we felt attended to and cared for. And when we ventured out for sightseeing, they went above and beyond by seeing us off personally. It's this level of attention to detail that made us feel like cherished guests, rather than mere customers.
Despite the freezing temperatures, Nitin even went out of his way to prepare a bonfire for us, all while maintaining his warm demeanor. Athul treated us like family, always anticipating our needs and ensuring we lacked nothing. And as for Manoj, his culinary skills were surpassed only by his kindness and warmth.
The architecture of Brij Villa is breathtaking, and the rooms are nothing short of fantastic, with superb heating to combat the cold. But what truly sets this place apart is its staff. I've stayed at many hotels, but none have come close to the level of hospitality offered at Brij Villa. It's truly mind-blowing.
I find myself missing Nitin, Athul, and Manoj already. Their presence made our stay unforgettable and elevated Brij Villa to a level above the rest. And to top it all off, on the day of our checkout, Nitin surprised us with a beautiful hand-painted nameplate as a token of love. I'm truly speechless.
The staff ensured we were picked up from the main market of Dalhousie and dropped at the hotel and vice versa at any time we wanted. Again, speechless.
In conclusion, Brij Villa is not just a hotel – it's an experience like no other. If you're looking for exceptional hospitality in a stunning setting, look no further. This is, without a doubt, one of the best hotels in India.