What a hospitality disappointment
It was supposed to be a happy stay at the Agriturismo il Vermentino at Cantina Tani- what followed, however, was a real disappointment.
We arrived and was met by an older gentleman that didn't speak any English and had no knowledge of our room reservation, gave us no information what so ever, except what time dinner was served.
The dinner was good with a portion of ravioli as primi, roasted pig with tomatoes as secondi and finally a dolci.
During the dinner, we met the manager for the first time and asked if she could arrange for a wine tasting during our stay. After a lot of excuses, we finally got an appointment the day after. It was here, during this conversation, we started to feel the lack of hospitality and that we only caused a problem.
The breakfast was miserable. We were offered tea, coffee, sweet yoghurt, 3 small pieces of cheese, salami and ham together with croissant wrapped in plastic. No egg, fruit or fresh bread. Given all the fantastic local products, this could and should be so much better, as they are running a restaurant.
After the first night we considered to reduce the stay from four to three nights, but after the pitiable breakfast, we decided to cut it to two nights as we looked forward to the wine tasting the following afternoon.
We informed the management about our change of plan. Now we were accused of being unpleasant, and she would no longer offer any wine tasting for us. After several minutes of blaming us and how impolite and impatient we were, she offered us to check-out immediately which we did.
Cantina Tani is a winery with an agriturismo, and you would expect that wine tastings, wine bar and generosity are a part of this. With a total absence of hospitality, they didn't care much for us.
There are several words I can drum up to describe the treatment we received, but let me limit it to one: Arrogance.
[Epilogue]
After an hour drive, we found a lovely B&B with a lot of hospitality and generosity, and the breakfast was fantastic. Life is too short to sleep in poor places :-)