Perfection personified; Brilliant food & service - the proverbial Taj experience
We visited the Banyan Tree in August of 2021, coincidentally on our anniversary evening and what a surprise & joy it turned out to be. From the time of reserving the table till the time our dinner ended and a subsequent visit to bid the Banyan Tree team (would want to mention Archita, Sandeep, Passang and Madhusudan at this point) a bye, interactions with them were nothing short of splendid.
The meal by itself was excellent and was almost completely based on the recommendation of the staff - the Thai Fried Rice, the Pad Thai & the Thai-style stir-fried veggies were all top-notch (way more than 2-people can actually eat). The portions were liberal, the taste top-notch, and the food wasn't greasy at all. Subsequently there was a chocolate dessert to top-off the mail, but more on that later.
The ambience of Banyan Tree is spectacular - in the midst of the landscaped greens of the Taj Holiday Village, the restaurant's main entry point is nestled under the ~300-year-old (at the very least) Banyan Tree, which not only provides the restaurant, but also extends a lot of character, shade, and calmness. The interiors are charming and reminiscent of a classic fine-dine restaurant.
Finally, what literally is the show-stealer of the entire experience is their service (remarkably Taj). We were hosted, treated, pampered and borderline spoilt by the team led by Archita. They were more than pleasant, very engaging, and exceptionally warm. They made our evening more than memorable & special by every gesture possible - the recommendations were top-notch, the service impeccable, the conversations fun and hospitality was nothing short of sheer brilliance. They were personable & friendly, yet never intrusive - a very thin and oft breached line. To make our evening special, they not only wished or gave us a choice of seats (and decorated at that), they went out of their way to get us a cake to end the evening - gestures which are not only special but also unforgettable.
In fact, so smitten were we, we've subsequently got our folks and another couple (friends) to visit and experience this hospitality.
We'll back for sure, in the mean while just a big thanks to the BT team, take care & keep at it. You'll go places.
Thanks Archita, Sandeep, Passang and Madhusudan