THEFT BY THE HOTEL EMPLOYEE
We came back after a very tiring tour around 21:00 in the evening, an hour later we went out to breath some air at the entrance to the hotel, we sat there for about 20minutes and returned to the hotel, being exhausted and inattentive I left the bag behind. Early in the morning we woke up and found out that the bag was missing. We asked to see the surveillance cameras, turned out there was a hotel employee who took the bag which made us extremely happy because there was a huge hope that everything will be returned, especially after we were told that the bag is not in the hotel nor in the reception. After there was a video prove, we were told to come back in an hour to take the bag. In 55 min we were at the reception and they told us to wait another 30minutes or more because no one knows anything about the whereabouts of the bag. The bag contained everything! The international passport, the inner passport , drivers license , registration certificate on the car, money, everything…. Everything important was in that bag
We stood at the reception about 20-30 minutes and out of a sudden a man who was there the entire time comes along and says: There’s your bag. I was unbelievable happy, but then.. turns out there’s no documents, and only some of the money in the wallet.
Later that employee told us silly stories about how his son.. by mistake.. threw the documents in the garbage.. only he was smart enough to keep the wallet and the expensive bag. MY BAG WAS TAKEN HOME, ALL THE DOCUMENTS WERE THROWN IN THE TRASH, and some of the remained money was returned. THE HOTEL TOOK NO RESPONSIBILITY. The police was of little help writing a single paper which took them 3 hrs. NOONE RETURNED THE EXPENSES SPEND ON THE EMERGENCY DOCUMENTS, the tickets.. the drives to the embassies, not even an apology. I WOUND NEVER WISH EVEN AN ENEMY TO APPEAR IN MY SITUATION. 😭😭😭Random people would be caring enough to bring the lost item to the reception, or to the police.. But a hotel employee, who is expected to be a decent person and a decent employee, THE FACE OF THE HOTEL, took a bag with a wallet in it, full of money and all the documents that a person can have, took it home,threw the documents in the trash and kept the wallet and the bag to himself.
My impression about Montenegro and its Hotel is irreversibly destroyed. Unfortunately, bad people are being met on our path sometimes, but I would never expect that to be A HOTEL. This is the first time when a person steels your life away and smiling at you, and then laughs with the police.
Choosing this hotel, was ONE OF THE WORST CHOICES OF MY LIFE.