I really loved this hotel. It set a high bar for subsequent hotels mainly because of the size of the room, and the size of the bathroom, which was like having a small personal spa; the shower, in particular, was fantastic, and can either be open to the whole bathroom or you can draw a curtain around yourself to contain water splash and/or have privacy from someone who may be sharing with you. There is a box of toiletries provided if you forgot anything (i.e. toothbrush, razor, etc). The toilet is a WC next to the bathroom; toilet lid opens when you walk in! What service! The room also had a very generous walk-in closet.
Upon arriving, the very kind woman at the front desk took us up to the room to get us acquainted, and then brought our luggage up along with complimentary drinks and pastries. What a pleasant welcome, especially after 28 hours of travel. The comfortable “pajamas” and slippers they leave for you are actually really comfortable.
Unfortunately, we never tried the restaurant, though the lounge area is quite comfy with free coffee and tea. There’s even a small computer area on the first floor with iMacs to use.
The area of the hotel isn’t too bad for finding restaurants or breakfast places (we opted to go out for breakfast). The only issue, if you care, would be that the area has a large amount of French, and French inspired restaurants and cafes, which actually works well for breakfast (there are some decent places for a more typical western breakfast), but not ideal outside of that if you want truly Japanese cuisine, though there are choices, of course.
Speaking of the area, it’s great for catching taxis, but definitely not super ideal for metro access, unless you’re willing to walk 10 minutes or so.
Keep in mind, at this hotel, the rooms get cleaned everyday whether or not you’ve asked, so you must be out of your room for a certain duration of time. Maybe not ideal, but we managed to plan around it since there were days where we knew we’d want to go back and rest a bit.
My only complaints of the hotel would be the extremely loud Nespresso coffee machine in the room. Not an issue, I guess, if you’re alone in the room, but not ideal if you’re with someone. Also, would’ve been nice to have access to a microwave. There were a couple of nights where we just went to Family Mart, the Japanese version of 7/11 of which there are many too. The prepared meals are rather good, and they can heat stuff up for you, but would’ve been nice to be able to heat stuff up the next day in our room or somewhere in the hotel.
The room does have safe for valuables, but I don’t remember seeing an iron and ironing board.
I certainly wouldn’t let these things stand in the way of going back. It was a lovely stay, and I’d certainly go back without hesitation.