After a couple of years I was somehow excited to eat again in Vapiano my favourite pasta: linguini with schrimps, spinat, tomato, cream and onions.
I was a bit disappointed to be honest...
Upon arrival, we were strongly invited to make the order using a machine at the entrance ( McDonald's style), despite the fact that there were not many people cueing to get pasta... we tried it out.... did not like it... the program could be more developed. For instance, it gives you the possibility to add extra ingredients, but does not allow for selection of ingredients that you dont wish.
With this system, a vibrating litle machine is provided to you and you can then go and have a seat and wait for your meal to ready. This system was already in place a couple of years ago for the pizza.
I was a regular customer, and honestly I liked it more going to the cooker, asking for my pasta, and watch as the pasta is being cooked. There is a nice interation with the cooker who asks you through the process: do you want this ingredient? is this ok ? More of this? . With the machine service, this interation is lost. So next time: no machine!
The pasta was served without any care: before the edges of the plate would be clean, there would have been a simple decoration with either small tomatos, basilisk, grounded cheese and peper . This time, nothing ... no effort was made in making the dish served appealing...
I understand that when you pay 6€... but when you pay 14€... should be better carefully served!
The pasta was tasty, but dry for my personal taste. Not enought creams...
In addition, the guy who was controlling the orders was a perfect chaos!
He served as the wrong pastas twice, was so clumsy and not even professional... for putting the paper in the tray, he first leak his finger to grasp the paper... not nice, not hygienic!
In the overall, i have to say I was a bit disappointed ...
But because I really like the pasta, i will give it a second shot and will return one of this days, and hopefully will be able to update my review.