We have eaten here multiple times in the past, but last night will be our last time. The moment we sat down, I felt like I was going to fall out of the chair, it was very wobbly and in need of repair. Our waitress appeared to be put out, and in a rush from the get go. We placed our order, we had to wait for our drinks, and our glasses were not refilled throughout the night. We waited a long time for our appetizers and salad, and within two minutes of our salads arriving, our meal came out. I also asked for salad dressing on the side, it came on my salad. We ordered two pieces of cake for dessert, that are around $17 a slice, the waitress dropped the two pieces of cake off and seven forks on the table, we asked for a couple extra plates, and she said it would be a while. We started splitting up the cake, and there were 2 long hairs, baked into one slice of the cake. We let the waitress know and she took the cake away. She didn’t ask if we would like another piece, or if we would like a different dessert, she just walked away. She came back and asked how our checks needed to be split, my daughter spoke up and said she and her husband would be together, and again, the waitress rushed off without even hearing how the remainder of the check needed to be split. Once we left, and we talked about such poor service, and other issues, I decided to call and talk to the owner, I gave them the benefit of the doubt, that maybe they were short-staffed, but no, the owner told me everyone was there last night. I told her we have been there before, and last night was not up to par. She said they were very busy last night so everyone was hustling. I went through everything that I was disappointed in, but she didn’t seem to worried about it. She did say they don’t bake the cakes on site, so she plans to talk to the bakery. She also said that the cake had been eaten so that’s probably why the waitress didn’t offer a different dessert. I let her know that the cake was not eaten. It was on multiple plates and they needed to look at all the plates. Also, the owner said most people eat off of the same plate, so that’s probably why the waitress was surprised that we asked for a couple extra plates. Needless, to say we won’t be going back. When you spend that much on what is supposed to be a nice steakhouse, I expect better than subpar service and food.